What is the most common complaint against Account Control Bureau?

The most common issue consumers report about Account Control Bureau is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 9 complaints filed with the CFPB.

Are complaints against Account Control Bureau increasing or decreasing?

Complaints against Account Control Bureau are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Account Control Bureau's reputation grade?

Account Control Bureau has a reputation grade of B (score: 67.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Account Control Bureau respond to consumer complaints?

Account Control Bureau has a 78% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Account Control Bureau operate?

Account Control Bureau has received CFPB complaints from consumers in 3 states, with the most complaints from Louisiana (7 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Account Control Bureau - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Compiled by PlainCollector

Written notification about debt

5
Attempts to collect debt not owed

2
Communication tactics

1
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record account-control-bureau Account Control Bureau

Grade B · 9 CFPB filings · 78% timely · lead issue: Written notification about debt · vol #2558 · compose #1554

VOL 9
GRADE B
12MO 0
STATES 3
TIMELY 78%
DISPUTE 0%
ISSUE Written notification about…
RANK #2,558
COMPOSE #1,554

Volume peers

Nearest volume peer: 1st Results Billings & Collections, Inc. (9 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Account Control Bureau's 9 CFPB complaints sit next to 1st Results Billings & Collections, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

77.8% of Account Control Bureau's CFPB filings land in Louisiana

High volume does not equal a clean composite: Account Control Bureau is volume #2,558 but composite #1,554, while Louisiana dominates the geography. Corpus placement method.

Dominant state: Louisiana 77.8%; 7 of 9 filings · 3 states touched
Spike month: 2016-06 27.3%; 3 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,558 volume; #1,554 composite; Cleanest-composite ladder is 1,004 places better than volume

How does Account Control Bureau compare to its peers?

How does Account Control Bureau compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Account Control Bureau National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

78%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-03 2025-08

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	5
Attempts to collect debt not owed	2
Communication tactics	1
Cont'd attempts collect debt not owed	1

Where do complaints against Account Control Bureau come from?

Account Control Bureau's own per-state count, not a national baseline.

Louisiana

7
Tennessee

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Account Control Bureau: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 9.

4 peers

Know your rights before responding to Account Control Bureau: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.