Total CFPB complaints
318
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 318 complaints
Torriere Holdings INC — Debt Collector Complaint Profile
CFPB complaint profile across 39 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Torriere Holdings INC
- Communication tactics
Communication tactics
111 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
59 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
47 complaints
- Written notification about debt 27
Written notification about debt
27 complaints
- Electronic communications 13
Electronic communications
13 complaints
- False statements or representation 8
False statements or representation
8 complaints
D
Grade D · 59.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Torriere Holdings INC?
Torriere Holdings INC has accumulated 318 total CFPB complaints across 39 states, with 122 filed in the most recent 12 months against 196 historical complaints before that window. The trailing-12-month volume represents 38.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 39 states, led by Florida with 44 and Texas with 40, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.1/100 places Torriere Holdings INC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
122
38.4% of total history
Rising ↑
States active
39
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
D
59.1/100 composite
Response-quality profile
How Torriere Holdings INC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 69.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Torriere Holdings INC compare to its peers?
Torriere Holdings INC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Communication tactics111 (%)
Threatened to contact someone or share information improperly59 (%)
Attempts to collect debt not owed47 (%)
Written notification about debt27 (%)
Electronic communications13 (%)
False statements or representation8 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 70 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 59 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 33 |
| Attempts to collect debt not owed | Debt is not yours | 28 |
| Written notification about debt | Didn't receive enough information to verify debt | 20 |
| Attempts to collect debt not owed | Debt was result of identity theft | 19 |
| Electronic communications | Frequent or repeated messages | 13 |
| Communication tactics | Used obscene, profane, or other abusive language | 8 |
| False statements or representation | Attempted to collect wrong amount | 8 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
Where do complaints against Torriere Holdings INC come from?
The states where consumers have filed the most CFPB complaints against Torriere Holdings INC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Torriere Holdings INC
Across 39 states with at least one filing
- Florida
Florida
44 complaints
- Texas
Texas
40 complaints
- Michigan
Michigan
19 complaints
- California 15
California
15 complaints
- Tennessee 14
Tennessee
14 complaints
- Georgia 14
Georgia
14 complaints
- Ohio 13
Ohio
13 complaints
- South Carolina 13
South Carolina
13 complaints
Frequently Asked Questions
What is the most common complaint against Torriere Holdings INC? ▼
The most common issue consumers report about Torriere Holdings INC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 318 complaints filed with the CFPB.
Are complaints against Torriere Holdings INC increasing or decreasing? ▼
Complaints against Torriere Holdings INC are rising. The company received 122 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Torriere Holdings INC's reputation grade? ▼
Torriere Holdings INC has a reputation grade of D (score: 59.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Torriere Holdings INC respond to consumer complaints? ▼
Torriere Holdings INC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Torriere Holdings INC operate? ▼
Torriere Holdings INC has received CFPB complaints from consumers in 39 states, with the most complaints from Florida (44 complaints).
What can I do if Torriere Holdings INC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Torriere Holdings INC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |