Total CFPB complaints
40
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about TOLEDO FINANCE CORPORATION
Took or threatened to take negative or legal action
13 complaints
Attempts to collect debt not owed
10 complaints
Communication tactics
9 complaints
Threatened to contact someone or share information improperly
4 complaints
Written notification about debt
3 complaints
False statements or representation
1 complaints
Grade D · 53.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
TOLEDO FINANCE CORPORATION has accumulated 40 total CFPB complaints across 4 states, with 18 filed in the most recent 12 months against 22 historical complaints before that window. The trailing-12-month volume represents 45.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Texas with 36 and Oklahoma with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.7/100 places TOLEDO FINANCE CORPORATION in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
40
All-time across CCDB intake
Last 12 months
18
45.0% of total history
Rising ↑
States active
4
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Reputation grade
D
53.7/100 composite
How TOLEDO FINANCE CORPORATION performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 13 |
| Communication tactics | Frequent or repeated calls | 5 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 4 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
The states where consumers have filed the most CFPB complaints against TOLEDO FINANCE CORPORATION. Every figure is the company's own complaint count in that state — not a national baseline.
Across 4 states with at least one filing
Texas
36 complaints
Oklahoma
2 complaints
Florida
1 complaints
Minnesota
1 complaints
The most common issue consumers report about TOLEDO FINANCE CORPORATION is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 40 complaints filed with the CFPB.
Complaints against TOLEDO FINANCE CORPORATION are rising. The company received 18 complaints in the last 12 months, indicating an upward trend in consumer issues.
TOLEDO FINANCE CORPORATION has a reputation grade of D (score: 53.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
TOLEDO FINANCE CORPORATION has a 90% timely response rate to CFPB complaints.
TOLEDO FINANCE CORPORATION has received CFPB complaints from consumers in 4 states, with the most complaints from Texas (36 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If TOLEDO FINANCE CORPORATION violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |