Total CFPB complaints
15
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 15 complaints
The Shindler Law Firm — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about The Shindler Law Firm
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
6 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
C
Grade C · 61.8/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about The Shindler Law Firm?
The Shindler Law Firm has accumulated 15 total CFPB complaints across 4 states, with 2 filed in the most recent 12 months against 13 historical complaints before that window. The trailing-12-month volume represents 13.3% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 60% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Illinois with 12 and Indiana with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.8/100 places The Shindler Law Firm in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
13.3% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
60%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
C
61.8/100 composite
Response-quality profile
How The Shindler Law Firm performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 60.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does The Shindler Law Firm compare to its peers?
The Shindler Law Firm National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-07 2025-11
Top Consumer Issues
Took or threatened to take negative or legal action6 (%)
Attempts to collect debt not owed4 (%)
Cont'd attempts collect debt not owed2 (%)
False statements or representation2 (%)
Disclosure verification of debt1 (%)
Most common issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 3 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
Where do complaints against The Shindler Law Firm come from?
The states where consumers have filed the most CFPB complaints against The Shindler Law Firm. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against The Shindler Law Firm
Across 4 states with at least one filing
- Illinois
Illinois
12 complaints
- Indiana 1
Indiana
1 complaints
- Louisiana 1
Louisiana
1 complaints
- Wisconsin 1
Wisconsin
1 complaints
Frequently Asked Questions
What is the most common complaint against The Shindler Law Firm? ▼
The most common issue consumers report about The Shindler Law Firm is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 15 complaints filed with the CFPB.
Are complaints against The Shindler Law Firm increasing or decreasing? ▼
Complaints against The Shindler Law Firm have been stable. The company received 2 complaints in the last 12 months.
What is The Shindler Law Firm's reputation grade? ▼
The Shindler Law Firm has a reputation grade of C (score: 61.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does The Shindler Law Firm respond to consumer complaints? ▼
The Shindler Law Firm has a 60% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does The Shindler Law Firm operate? ▼
The Shindler Law Firm has received CFPB complaints from consumers in 4 states, with the most complaints from Illinois (12 complaints).
What can I do if The Shindler Law Firm is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The Shindler Law Firm violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |