This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 109 complaints

The Regional Adjustment Bureau, Incorporated — Debt Collector Complaint Profile

CFPB complaint profile across 32 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about The Regional Adjustment Bureau, Incorporated

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 60.8/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about The Regional Adjustment Bureau, Incorporated?

The Regional Adjustment Bureau, Incorporated has accumulated 109 total CFPB complaints across 32 states, with 0 filed in the most recent 12 months against 109 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 18% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 32 states, led by New York with 15 and Florida with 12, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.8/100 places The Regional Adjustment Bureau, Incorporated in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

109

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

32

Distinct state filings

Timely response rate

99%

Within CFPB SLA window

Consumer disputes

18%

After company response

Reputation grade

C

60.8/100 composite

Response-quality profile

How The Regional Adjustment Bureau, Incorporated performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 99.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 36.2%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 57.1%

Share of US states + territories with at least one filed complaint against this collector.

How does The Regional Adjustment Bureau, Incorporated compare to its peers?

How does The Regional Adjustment Bureau, Incorporated compare? Versus a peer and the national average across 60+ high-volume collectors
The Regional Adjustmen… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
18%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2015-09 2018-08

Top Consumer Issues

Cont'd attempts collect debt not owed29 (%)
Communication tactics20 (%)
Disclosure verification of debt14 (%)
Improper contact or sharing of info18 (%)
Written notification about debt5 (%)
False statements or representation5 (%)

Most common issue: Cont'd attempts collect debt not owed — Debt is not mine

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed Debt is not mine 21
Communication tactics Frequent or repeated calls 20
Disclosure verification of debt Not given enough info to verify debt 11
Improper contact or sharing of info Contacted employer after asked not to 9
Improper contact or sharing of info Talked to a third party about my debt 9
Cont'd attempts collect debt not owed Debt resulted from identity theft 5
Written notification about debt Didn't receive enough information to verify debt 5
False statements or representation Attempted to collect wrong amount 5
Disclosure verification of debt Not disclosed as an attempt to collect 3
Cont'd attempts collect debt not owed Debt was paid 3

Where do complaints against The Regional Adjustment Bureau, Incorporated come from?

The states where consumers have filed the most CFPB complaints against The Regional Adjustment Bureau, Incorporated. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against The Regional Adjustment Bureau, Incorporated

Across 32 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against The Regional Adjustment Bureau, Incorporated?

The most common issue consumers report about The Regional Adjustment Bureau, Incorporated is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 109 complaints filed with the CFPB.

Are complaints against The Regional Adjustment Bureau, Incorporated increasing or decreasing?

Complaints against The Regional Adjustment Bureau, Incorporated have been stable. The company received 0 complaints in the last 12 months.

What is The Regional Adjustment Bureau, Incorporated's reputation grade?

The Regional Adjustment Bureau, Incorporated has a reputation grade of C (score: 60.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does The Regional Adjustment Bureau, Incorporated respond to consumer complaints?

The Regional Adjustment Bureau, Incorporated has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does The Regional Adjustment Bureau, Incorporated operate?

The Regional Adjustment Bureau, Incorporated has received CFPB complaints from consumers in 32 states, with the most complaints from New York (15 complaints).

What can I do if The Regional Adjustment Bureau, Incorporated is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The Regional Adjustment Bureau, Incorporated violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial