Total CFPB complaints
26
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 26 complaints
The Nguyen Law Firm, PLC — Debt Collector Complaint Profile
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about The Nguyen Law Firm, PLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
6 complaints
- Written notification about debt
Written notification about debt
5 complaints
- False statements or representation
False statements or representation
5 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
4 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
B
Grade B · 65.7/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about The Nguyen Law Firm, PLC?
The Nguyen Law Firm, PLC has accumulated 26 total CFPB complaints across 2 states, with 6 filed in the most recent 12 months against 20 historical complaints before that window. The trailing-12-month volume represents 23.1% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by Virginia with 25 and Maryland with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.7/100 places The Nguyen Law Firm, PLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
6
23.1% of total history
Stable →
States active
2
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
B
65.7/100 composite
Response-quality profile
How The Nguyen Law Firm, PLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 3.6%
Share of US states + territories with at least one filed complaint against this collector.
How does The Nguyen Law Firm, PLC compare to its peers?
The Nguyen Law Firm, P… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-12 2026-01
Top Consumer Issues
Attempts to collect debt not owed6 (%)
Written notification about debt5 (%)
False statements or representation5 (%)
Took or threatened to take negative or legal action4 (%)
Communication tactics1 (%)
Cont'd attempts collect debt not owed1 (%)
Most common issue: Attempts to collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was paid | 5 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 2 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| Communication tactics | Called after sent written cease of comm | 1 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
Where do complaints against The Nguyen Law Firm, PLC come from?
The states where consumers have filed the most CFPB complaints against The Nguyen Law Firm, PLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against The Nguyen Law Firm, PLC
Across 2 states with at least one filing
- Virginia
Virginia
25 complaints
- Maryland 1
Maryland
1 complaints
Frequently Asked Questions
What is the most common complaint against The Nguyen Law Firm, PLC? ▼
The most common issue consumers report about The Nguyen Law Firm, PLC is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 26 complaints filed with the CFPB.
Are complaints against The Nguyen Law Firm, PLC increasing or decreasing? ▼
Complaints against The Nguyen Law Firm, PLC have been stable. The company received 6 complaints in the last 12 months.
What is The Nguyen Law Firm, PLC's reputation grade? ▼
The Nguyen Law Firm, PLC has a reputation grade of B (score: 65.7/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does The Nguyen Law Firm, PLC respond to consumer complaints? ▼
The Nguyen Law Firm, PLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does The Nguyen Law Firm, PLC operate? ▼
The Nguyen Law Firm, PLC has received CFPB complaints from consumers in 2 states, with the most complaints from Virginia (25 complaints).
What can I do if The Nguyen Law Firm, PLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The Nguyen Law Firm, PLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |