This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 174 complaints

The Moore Law Group — Debt Collector Complaint Profile

CFPB complaint profile across 9 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about The Moore Law Group

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 57.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about The Moore Law Group?

The Moore Law Group has accumulated 174 total CFPB complaints across 9 states, with 48 filed in the most recent 12 months against 126 historical complaints before that window. The trailing-12-month volume represents 27.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 28% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 9 states, led by California with 101 and Arizona with 18, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.0/100 places The Moore Law Group in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

174

All-time across CCDB intake

Last 12 months

48

27.6% of total history

Rising ↑

States active

9

Distinct state filings

Timely response rate

99%

Within CFPB SLA window

Consumer disputes

28%

After company response

Reputation grade

D

57.0/100 composite

Response-quality profile

How The Moore Law Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 98.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 55.6%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 16.1%

Share of US states + territories with at least one filed complaint against this collector.

How does The Moore Law Group compare to its peers?

How does The Moore Law Group compare? Versus a peer and the national average across 60+ high-volume collectors
The Moore Law Group National average
Complaints (last 12 mo)lower is better
48
22,938
250
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
28%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2024-04 2026-03

Top Consumer Issues

Took or threatened to take negative or legal action42 (%)
Written notification about debt32 (%)
False statements or representation16 (%)
Attempts to collect debt not owed35 (%)
Cont'd attempts collect debt not owed6 (%)

Most common issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit 23
Written notification about debt Didn't receive enough information to verify debt 19
False statements or representation Attempted to collect wrong amount 16
Took or threatened to take negative or legal action Threatened to sue you for very old debt 14
Attempts to collect debt not owed Debt was result of identity theft 14
Written notification about debt Didn't receive notice of right to dispute 13
Attempts to collect debt not owed Debt was paid 11
Attempts to collect debt not owed Debt is not yours 10
Cont'd attempts collect debt not owed Debt is not mine 6
Took or threatened to take negative or legal action Sued you in a state where you do not live or did not sign for the debt 5

Where do complaints against The Moore Law Group come from?

The states where consumers have filed the most CFPB complaints against The Moore Law Group. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against The Moore Law Group

Across 9 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against The Moore Law Group?

The most common issue consumers report about The Moore Law Group is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 174 complaints filed with the CFPB.

Are complaints against The Moore Law Group increasing or decreasing?

Complaints against The Moore Law Group are rising. The company received 48 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is The Moore Law Group's reputation grade?

The Moore Law Group has a reputation grade of D (score: 57.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does The Moore Law Group respond to consumer complaints?

The Moore Law Group has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 28% of cases.

In how many states does The Moore Law Group operate?

The Moore Law Group has received CFPB complaints from consumers in 9 states, with the most complaints from California (101 complaints).

What can I do if The Moore Law Group is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The Moore Law Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial