Total CFPB complaints
18
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 18 complaints
The Minacs Group (USA) Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about The Minacs Group (USA) Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
10 complaints
- False statements or representation
False statements or representation
4 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
C
Grade C · 59.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about The Minacs Group (USA) Inc.?
The Minacs Group (USA) Inc. has accumulated 18 total CFPB complaints across 15 states, with 0 filed in the most recent 12 months against 18 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 72% timely-response rate against a 22% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by California with 2 and Texas with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.4/100 places The Minacs Group (USA) Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
15
Distinct state filings
Timely response rate
72%
Within CFPB SLA window
Consumer disputes
22%
After company response
Reputation grade
C
59.4/100 composite
Response-quality profile
How The Minacs Group (USA) Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 72.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 44.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does The Minacs Group (USA) Inc. compare to its peers?
The Minacs Group (USA)… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-07 2014-08
Top Consumer Issues
Cont'd attempts collect debt not owed10 (%)
False statements or representation4 (%)
Communication tactics2 (%)
Improper contact or sharing of info1 (%)
Disclosure verification of debt1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 6 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Communication tactics | Called outside of 8am-9pm | 1 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| False statements or representation | Impersonated an attorney or official | 1 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 1 |
Where do complaints against The Minacs Group (USA) Inc. come from?
The states where consumers have filed the most CFPB complaints against The Minacs Group (USA) Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against The Minacs Group (USA) Inc.
Across 15 states with at least one filing
- California
California
2 complaints
- Texas
Texas
2 complaints
- New York
New York
2 complaints
- Wyoming
Wyoming
1 complaints
- South Carolina
South Carolina
1 complaints
- Mississippi
Mississippi
1 complaints
- Virginia
Virginia
1 complaints
- New Jersey
New Jersey
1 complaints
Frequently Asked Questions
What is the most common complaint against The Minacs Group (USA) Inc.? ▼
The most common issue consumers report about The Minacs Group (USA) Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 18 complaints filed with the CFPB.
Are complaints against The Minacs Group (USA) Inc. increasing or decreasing? ▼
Complaints against The Minacs Group (USA) Inc. have been stable. The company received 0 complaints in the last 12 months.
What is The Minacs Group (USA) Inc.'s reputation grade? ▼
The Minacs Group (USA) Inc. has a reputation grade of C (score: 59.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does The Minacs Group (USA) Inc. respond to consumer complaints? ▼
The Minacs Group (USA) Inc. has a 72% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.
In how many states does The Minacs Group (USA) Inc. operate? ▼
The Minacs Group (USA) Inc. has received CFPB complaints from consumers in 15 states, with the most complaints from California (2 complaints).
What can I do if The Minacs Group (USA) Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The Minacs Group (USA) Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |