Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
The McHughes Law Firm, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about The McHughes Law Firm, LLC
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
3 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
3 complaints
- False statements or representation
False statements or representation
2 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
- Communication tactics 1
Communication tactics
1 complaints
C
Grade C · 63.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about The McHughes Law Firm, LLC?
The McHughes Law Firm, LLC has accumulated 14 total CFPB complaints across 3 states, with 2 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 14.3% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Threatened to contact someone or share information improperly", narrowing to "Contacted your employer", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 50% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Arkansas with 12 and North Carolina with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.5/100 places The McHughes Law Firm, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
14.3% of total history
Falling ↓
States active
3
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
50%
After company response
Reputation grade
C
63.5/100 composite
Response-quality profile
How The McHughes Law Firm, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does The McHughes Law Firm, LLC compare to its peers?
The McHughes Law Firm,… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-07 2025-11
Top Consumer Issues
Threatened to contact someone or share information improperly3 (%)
Took or threatened to take negative or legal action3 (%)
Written notification about debt1 (%)
False statements or representation2 (%)
Improper contact or sharing of info1 (%)
Communication tactics1 (%)
Most common issue: Threatened to contact someone or share information improperly — Contacted your employer
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Threatened to contact someone or share information improperly | Contacted your employer | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
Where do complaints against The McHughes Law Firm, LLC come from?
The states where consumers have filed the most CFPB complaints against The McHughes Law Firm, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against The McHughes Law Firm, LLC
Across 3 states with at least one filing
- Arkansas
Arkansas
12 complaints
- North Carolina 1
North Carolina
1 complaints
- Texas 1
Texas
1 complaints
Frequently Asked Questions
What is the most common complaint against The McHughes Law Firm, LLC? ▼
The most common issue consumers report about The McHughes Law Firm, LLC is "Threatened to contact someone or share information improperly", specifically "Contacted your employer". This is based on 14 complaints filed with the CFPB.
Are complaints against The McHughes Law Firm, LLC increasing or decreasing? ▼
Complaints against The McHughes Law Firm, LLC are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.
What is The McHughes Law Firm, LLC's reputation grade? ▼
The McHughes Law Firm, LLC has a reputation grade of C (score: 63.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does The McHughes Law Firm, LLC respond to consumer complaints? ▼
The McHughes Law Firm, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.
In how many states does The McHughes Law Firm, LLC operate? ▼
The McHughes Law Firm, LLC has received CFPB complaints from consumers in 3 states, with the most complaints from Arkansas (12 complaints).
What can I do if The McHughes Law Firm, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The McHughes Law Firm, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |