Total CFPB complaints
57
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 57 complaints
The Law Offices of Gerald E Moore & Associates, PC — Debt Collector Complaint Profile
CFPB complaint profile across 18 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about The Law Offices of Gerald E Moore & Associates, PC
- Attempts to collect debt not owed
Attempts to collect debt not owed
17 complaints
- False statements or representation
False statements or representation
13 complaints
- Written notification about debt 5
Written notification about debt
5 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
- Communication tactics 2
Communication tactics
2 complaints
C
Grade C · 61.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about The Law Offices of Gerald E Moore & Associates, PC?
The Law Offices of Gerald E Moore & Associates, PC has accumulated 57 total CFPB complaints across 18 states, with 0 filed in the most recent 12 months against 57 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 89% timely-response rate against a 12% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 18 states, led by Georgia with 10 and Texas with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.4/100 places The Law Offices of Gerald E Moore & Associates, PC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
18
Distinct state filings
Timely response rate
89%
Within CFPB SLA window
Consumer disputes
12%
After company response
Reputation grade
C
61.4/100 composite
Response-quality profile
How The Law Offices of Gerald E Moore & Associates, PC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 89.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 23.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 32.1%
Share of US states + territories with at least one filed complaint against this collector.
How does The Law Offices of Gerald E Moore & Associates, PC compare to its peers?
The Law Offices of Ger… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-09 2020-07
Top Consumer Issues
False statements or representation13 (%)
Attempts to collect debt not owed17 (%)
Written notification about debt5 (%)
Cont'd attempts collect debt not owed4 (%)
Took or threatened to take negative or legal action2 (%)
Communication tactics2 (%)
Improper contact or sharing of info2 (%)
Threatened to contact someone or share information improperly2 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 13 |
| Attempts to collect debt not owed | Debt is not yours | 10 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Improper contact or sharing of info | Contacted me after I asked not to | 2 |
| Threatened to contact someone or share information improperly | Contacted your employer | 2 |
Where do complaints against The Law Offices of Gerald E Moore & Associates, PC come from?
The states where consumers have filed the most CFPB complaints against The Law Offices of Gerald E Moore & Associates, PC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against The Law Offices of Gerald E Moore & Associates, PC
Across 18 states with at least one filing
- Georgia
Georgia
10 complaints
- Texas
Texas
8 complaints
- Ohio
Ohio
6 complaints
- Colorado
Colorado
4 complaints
- Florida
Florida
4 complaints
- California 3
California
3 complaints
- New York 3
New York
3 complaints
- Alabama 2
Alabama
2 complaints
Frequently Asked Questions
What is the most common complaint against The Law Offices of Gerald E Moore & Associates, PC? ▼
The most common issue consumers report about The Law Offices of Gerald E Moore & Associates, PC is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 57 complaints filed with the CFPB.
Are complaints against The Law Offices of Gerald E Moore & Associates, PC increasing or decreasing? ▼
Complaints against The Law Offices of Gerald E Moore & Associates, PC have been stable. The company received 0 complaints in the last 12 months.
What is The Law Offices of Gerald E Moore & Associates, PC's reputation grade? ▼
The Law Offices of Gerald E Moore & Associates, PC has a reputation grade of C (score: 61.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does The Law Offices of Gerald E Moore & Associates, PC respond to consumer complaints? ▼
The Law Offices of Gerald E Moore & Associates, PC has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.
In how many states does The Law Offices of Gerald E Moore & Associates, PC operate? ▼
The Law Offices of Gerald E Moore & Associates, PC has received CFPB complaints from consumers in 18 states, with the most complaints from Georgia (10 complaints).
What can I do if The Law Offices of Gerald E Moore & Associates, PC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The Law Offices of Gerald E Moore & Associates, PC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |