Total CFPB complaints
19
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about The Law Offices of Burr & Reid, LLP
Written notification about debt
5 complaints
Attempts to collect debt not owed
4 complaints
Cont'd attempts collect debt not owed
3 complaints
Took or threatened to take negative or legal action
2 complaints
False statements or representation
2 complaints
Taking/threatening an illegal action
2 complaints
Grade B · 70.4/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
The Law Offices of Burr & Reid, LLP has accumulated 19 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 19 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 89% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by New York with 17 and Pennsylvania with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 70.4/100 places The Law Offices of Burr & Reid, LLP in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
19
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Stable →
States active
2
Distinct state filings
Timely response rate
89%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
70.4/100 composite
How The Law Offices of Burr & Reid, LLP performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 1 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 1 |
The states where consumers have filed the most CFPB complaints against The Law Offices of Burr & Reid, LLP. Every figure is the company's own complaint count in that state — not a national baseline.
Across 2 states with at least one filing
New York
17 complaints
Pennsylvania
2 complaints
The most common issue consumers report about The Law Offices of Burr & Reid, LLP is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 19 complaints filed with the CFPB.
Complaints against The Law Offices of Burr & Reid, LLP have been stable. The company received 0 complaints in the last 12 months.
The Law Offices of Burr & Reid, LLP has a reputation grade of B (score: 70.4/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
The Law Offices of Burr & Reid, LLP has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
The Law Offices of Burr & Reid, LLP has received CFPB complaints from consumers in 2 states, with the most complaints from New York (17 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The Law Offices of Burr & Reid, LLP violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |