This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 4 complaints

The Finance Co, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade D.

Complaints by issue type

What consumers report about The Finance Co, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 59.1/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: The Finance Co, LLC ranks ahead of 40% of the 5,283 collectors PlainCollector grades - 60% keep a cleaner CFPB record, on 4 all-time complaints and a 25% timely-response rate.

40th pct
reputation rank of 5,283 graded collectors
4
CFPB complaints, all-time
25%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about The Finance Co, LLC?

The Finance Co, LLC has accumulated 4 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Called after sent written cease of comm". The company posts a 25% timely-response rate against a 0% consumer-dispute-after-response rate.

Complaints have been recorded across 2 states, led by South Carolina with 3 and Texas with 1. Normalized against the full CFPB collector database, the reputation score of 59.1/100 places The Finance Co, LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

4

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

2

limited footprint

Timely response rate

25%

below sla band

Consumer disputes

0%

low (vertical avg ~19%)

Reputation grade

D

59.1/100 composite

How does The Finance Co, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

59 40th percentile higher than 40% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

The Finance Co, LLC versus the debt-collection vertical average.

Timely response within SLA 25.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does The Finance Co, LLC compare to its peers?

How does The Finance Co, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
The Finance Co, LLC National average
Complaints (last 12 mo)lower is better
0
4
268
Timely-response ratehigher is better
25%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-07 2022-10

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 2
Took or threatened to take negative or legal action - 1
Communication tactics - 1

Where do complaints against The Finance Co, LLC come from?

The Finance Co, LLC's own per-state count, not a national baseline.

Top states by complaints against The Finance Co, LLC

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if The Finance Co, LLC contacts you

A grade of D signals how The Finance Co, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really The Finance Co, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how The Finance Co, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against The Finance Co, LLC? ▼

The most common issue consumers report about The Finance Co, LLC is "Attempts to collect debt not owed", specifically "Called after sent written cease of comm". This is based on 4 complaints filed with the CFPB.

Are complaints against The Finance Co, LLC increasing or decreasing? ▼

Complaints against The Finance Co, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is The Finance Co, LLC's reputation grade? ▼

The Finance Co, LLC has a reputation grade of D (score: 59.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does The Finance Co, LLC respond to consumer complaints? ▼

The Finance Co, LLC has a 25% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does The Finance Co, LLC operate? ▼

The Finance Co, LLC has received CFPB complaints from consumers in 2 states, with the most complaints from South Carolina (3 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.