Total CFPB complaints
23
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 23 complaints
The Commercial Collection Corporation of New York, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about The Commercial Collection Corporation of New York, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
10 complaints
- False statements or representation
False statements or representation
4 complaints
- Written notification about debt 3
Written notification about debt
3 complaints
- Electronic communications 2
Electronic communications
2 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
C
Grade C · 60.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about The Commercial Collection Corporation of New York, Inc.?
The Commercial Collection Corporation of New York, Inc. has accumulated 23 total CFPB complaints across 13 states, with 3 filed in the most recent 12 months against 20 historical complaints before that window. The trailing-12-month volume represents 13.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 13 states, led by New York with 4 and California with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.3/100 places The Commercial Collection Corporation of New York, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
13.0% of total history
Falling ↓
States active
13
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
C
60.3/100 composite
Response-quality profile
How The Commercial Collection Corporation of New York, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 23.2%
Share of US states + territories with at least one filed complaint against this collector.
How does The Commercial Collection Corporation of New York, Inc. compare to its peers?
The Commercial Collect… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-12 2026-01
Top Consumer Issues
Attempts to collect debt not owed10 (%)
False statements or representation4 (%)
Written notification about debt3 (%)
Electronic communications2 (%)
Communication tactics2 (%)
Took or threatened to take negative or legal action1 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 6 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Electronic communications | Frequent or repeated messages | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
Where do complaints against The Commercial Collection Corporation of New York, Inc. come from?
The states where consumers have filed the most CFPB complaints against The Commercial Collection Corporation of New York, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against The Commercial Collection Corporation of New York, Inc.
Across 13 states with at least one filing
- New York
New York
4 complaints
- California
California
4 complaints
- Missouri
Missouri
2 complaints
- Texas
Texas
2 complaints
- North Carolina
North Carolina
2 complaints
- Georgia 1
Georgia
1 complaints
- Illinois 1
Illinois
1 complaints
- Virginia 1
Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against The Commercial Collection Corporation of New York, Inc.? ▼
The most common issue consumers report about The Commercial Collection Corporation of New York, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 23 complaints filed with the CFPB.
Are complaints against The Commercial Collection Corporation of New York, Inc. increasing or decreasing? ▼
Complaints against The Commercial Collection Corporation of New York, Inc. are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.
What is The Commercial Collection Corporation of New York, Inc.'s reputation grade? ▼
The Commercial Collection Corporation of New York, Inc. has a reputation grade of C (score: 60.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does The Commercial Collection Corporation of New York, Inc. respond to consumer complaints? ▼
The Commercial Collection Corporation of New York, Inc. has a 100% timely response rate to CFPB complaints.
In how many states does The Commercial Collection Corporation of New York, Inc. operate? ▼
The Commercial Collection Corporation of New York, Inc. has received CFPB complaints from consumers in 13 states, with the most complaints from New York (4 complaints).
What can I do if The Commercial Collection Corporation of New York, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The Commercial Collection Corporation of New York, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |