Total CFPB complaints
3,513
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 3,513 complaints
The CBE Group, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 52 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about The CBE Group, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
1,352 complaints
- Written notification about debt 446
Written notification about debt
446 complaints
- Cont'd attempts collect debt not owed 378
Cont'd attempts collect debt not owed
378 complaints
- Communication tactics 339
Communication tactics
339 complaints
- False statements or representation 295
False statements or representation
295 complaints
- Took or threatened to take negative or legal action 223
Took or threatened to take negative or legal action
223 complaints
D
Grade D · 56.3/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about The CBE Group, Inc.?
The CBE Group, Inc. has accumulated 3,513 total CFPB complaints across 52 states, with 888 filed in the most recent 12 months against 2,625 historical complaints before that window. The trailing-12-month volume represents 25.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 16% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 52 states, led by California with 423 and Texas with 396, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.3/100 places The CBE Group, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
888
25.3% of total history
Rising ↑
States active
52
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
16%
After company response
Reputation grade
D
56.3/100 composite
Response-quality profile
How The CBE Group, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 32.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 92.9%
Share of US states + territories with at least one filed complaint against this collector.
How does The CBE Group, Inc. compare to its peers?
The CBE Group, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed1,352 (%)
Communication tactics339 (%)
Written notification about debt446 (%)
False statements or representation295 (%)
Cont'd attempts collect debt not owed378 (%)
Took or threatened to take negative or legal action223 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 848 |
| Communication tactics | Frequent or repeated calls | 339 |
| Written notification about debt | Didn't receive enough information to verify debt | 301 |
| False statements or representation | Attempted to collect wrong amount | 295 |
| Cont'd attempts collect debt not owed | Debt is not mine | 294 |
| Attempts to collect debt not owed | Debt was result of identity theft | 290 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 223 |
| Attempts to collect debt not owed | Debt was paid | 214 |
| Written notification about debt | Didn't receive notice of right to dispute | 145 |
| Cont'd attempts collect debt not owed | Debt was paid | 84 |
Where do complaints against The CBE Group, Inc. come from?
The states where consumers have filed the most CFPB complaints against The CBE Group, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against The CBE Group, Inc.
Across 52 states with at least one filing
- California
California
423 complaints
- Texas
Texas
396 complaints
- Florida
Florida
314 complaints
- Ohio
Ohio
217 complaints
- Georgia
Georgia
187 complaints
- New York
New York
176 complaints
- North Carolina 168
North Carolina
168 complaints
- Illinois 163
Illinois
163 complaints
Frequently Asked Questions
What is the most common complaint against The CBE Group, Inc.? ▼
The most common issue consumers report about The CBE Group, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 3,513 complaints filed with the CFPB.
Are complaints against The CBE Group, Inc. increasing or decreasing? ▼
Complaints against The CBE Group, Inc. are rising. The company received 888 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is The CBE Group, Inc.'s reputation grade? ▼
The CBE Group, Inc. has a reputation grade of D (score: 56.3/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does The CBE Group, Inc. respond to consumer complaints? ▼
The CBE Group, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.
In how many states does The CBE Group, Inc. operate? ▼
The CBE Group, Inc. has received CFPB complaints from consumers in 52 states, with the most complaints from California (423 complaints).
What can I do if The CBE Group, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The CBE Group, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |