Total CFPB complaints
363
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 363 complaints
The Best Service Co.,Inc — Debt Collector Complaint Profile
CFPB complaint profile across 30 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about The Best Service Co.,Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
141 complaints
- Written notification about debt 55
Written notification about debt
55 complaints
- False statements or representation 35
False statements or representation
35 complaints
- Took or threatened to take negative or legal action 29
Took or threatened to take negative or legal action
29 complaints
- Disclosure verification of debt 14
Disclosure verification of debt
14 complaints
- Cont'd attempts collect debt not owed 13
Cont'd attempts collect debt not owed
13 complaints
D
Grade D · 55.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about The Best Service Co.,Inc?
The Best Service Co.,Inc has accumulated 363 total CFPB complaints across 30 states, with 50 filed in the most recent 12 months against 313 historical complaints before that window. The trailing-12-month volume represents 13.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 27% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 30 states, led by California with 253 and Texas with 14, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.4/100 places The Best Service Co.,Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
50
13.8% of total history
Rising ↑
States active
30
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
27%
After company response
Reputation grade
D
55.4/100 composite
Response-quality profile
How The Best Service Co.,Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 53.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 53.6%
Share of US states + territories with at least one filed complaint against this collector.
How does The Best Service Co.,Inc compare to its peers?
The Best Service Co.,I… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-03 2026-03
Top Consumer Issues
Attempts to collect debt not owed141 (%)
False statements or representation35 (%)
Written notification about debt55 (%)
Took or threatened to take negative or legal action29 (%)
Disclosure verification of debt14 (%)
Cont'd attempts collect debt not owed13 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 70 |
| Attempts to collect debt not owed | Debt was result of identity theft | 53 |
| False statements or representation | Attempted to collect wrong amount | 35 |
| Written notification about debt | Didn't receive enough information to verify debt | 34 |
| Written notification about debt | Didn't receive notice of right to dispute | 21 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 20 |
| Attempts to collect debt not owed | Debt was paid | 18 |
| Disclosure verification of debt | Not given enough info to verify debt | 14 |
| Cont'd attempts collect debt not owed | Debt is not mine | 13 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 9 |
Where do complaints against The Best Service Co.,Inc come from?
The states where consumers have filed the most CFPB complaints against The Best Service Co.,Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against The Best Service Co.,Inc
Across 30 states with at least one filing
- California
California
253 complaints
- Texas 14
Texas
14 complaints
- Arizona 13
Arizona
13 complaints
- Florida 10
Florida
10 complaints
- Colorado 9
Colorado
9 complaints
- Iowa 8
Iowa
8 complaints
- Illinois 6
Illinois
6 complaints
- Washington 5
Washington
5 complaints
Frequently Asked Questions
What is the most common complaint against The Best Service Co.,Inc? ▼
The most common issue consumers report about The Best Service Co.,Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 363 complaints filed with the CFPB.
Are complaints against The Best Service Co.,Inc increasing or decreasing? ▼
Complaints against The Best Service Co.,Inc are rising. The company received 50 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is The Best Service Co.,Inc's reputation grade? ▼
The Best Service Co.,Inc has a reputation grade of D (score: 55.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does The Best Service Co.,Inc respond to consumer complaints? ▼
The Best Service Co.,Inc has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 27% of cases.
In how many states does The Best Service Co.,Inc operate? ▼
The Best Service Co.,Inc has received CFPB complaints from consumers in 30 states, with the most complaints from California (253 complaints).
What can I do if The Best Service Co.,Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The Best Service Co.,Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |