Total CFPB complaints
66
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 66 complaints
The Affiliated Group, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 26 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about The Affiliated Group, Inc
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
25 complaints
- Disclosure verification of debt
Disclosure verification of debt
14 complaints
- Communication tactics 9
Communication tactics
9 complaints
- Improper contact or sharing of info 5
Improper contact or sharing of info
5 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Attempts to collect debt not owed 2
Attempts to collect debt not owed
2 complaints
C
Grade C · 62.2/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about The Affiliated Group, Inc?
The Affiliated Group, Inc has accumulated 66 total CFPB complaints across 26 states, with 0 filed in the most recent 12 months against 66 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 26 states, led by California with 12 and Minnesota with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.2/100 places The Affiliated Group, Inc in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
26
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
17%
After company response
Reputation grade
C
62.2/100 composite
Response-quality profile
How The Affiliated Group, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 33.9%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 46.4%
Share of US states + territories with at least one filed complaint against this collector.
How does The Affiliated Group, Inc compare to its peers?
The Affiliated Group, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-03 2024-08
Top Consumer Issues
Cont'd attempts collect debt not owed25 (%)
Disclosure verification of debt14 (%)
Communication tactics9 (%)
False statements or representation3 (%)
Improper contact or sharing of info5 (%)
Attempts to collect debt not owed2 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 19 |
| Disclosure verification of debt | Not given enough info to verify debt | 11 |
| Communication tactics | Frequent or repeated calls | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 6 |
| Disclosure verification of debt | Right to dispute notice not received | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
| Communication tactics | Used obscene/profane/abusive language | 2 |
| Improper contact or sharing of info | Contacted me after I asked not to | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
Where do complaints against The Affiliated Group, Inc come from?
The states where consumers have filed the most CFPB complaints against The Affiliated Group, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against The Affiliated Group, Inc
Across 26 states with at least one filing
- California
California
12 complaints
- Minnesota
Minnesota
9 complaints
- Colorado
Colorado
5 complaints
- Kentucky 4
Kentucky
4 complaints
- Ohio 3
Ohio
3 complaints
- Illinois 3
Illinois
3 complaints
- Indiana 3
Indiana
3 complaints
- Wisconsin 3
Wisconsin
3 complaints
Frequently Asked Questions
What is the most common complaint against The Affiliated Group, Inc? ▼
The most common issue consumers report about The Affiliated Group, Inc is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 66 complaints filed with the CFPB.
Are complaints against The Affiliated Group, Inc increasing or decreasing? ▼
Complaints against The Affiliated Group, Inc are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is The Affiliated Group, Inc's reputation grade? ▼
The Affiliated Group, Inc has a reputation grade of C (score: 62.2/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does The Affiliated Group, Inc respond to consumer complaints? ▼
The Affiliated Group, Inc has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.
In how many states does The Affiliated Group, Inc operate? ▼
The Affiliated Group, Inc has received CFPB complaints from consumers in 26 states, with the most complaints from California (12 complaints).
What can I do if The Affiliated Group, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If The Affiliated Group, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |