Total CFPB complaints
43
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 43 complaints
Tesla, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Tesla, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
14 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
11 complaints
- False statements or representation
False statements or representation
6 complaints
- Communication tactics 3
Communication tactics
3 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
D
Grade D · 53.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Tesla, Inc.?
Tesla, Inc. has accumulated 43 total CFPB complaints across 14 states, with 12 filed in the most recent 12 months against 31 historical complaints before that window. The trailing-12-month volume represents 27.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 91% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 14 states, led by California with 18 and Texas with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.7/100 places Tesla, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
12
27.9% of total history
Rising ↑
States active
14
Distinct state filings
Timely response rate
91%
Within CFPB SLA window
Reputation grade
D
53.7/100 composite
Response-quality profile
How Tesla, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 25.0%
Share of US states + territories with at least one filed complaint against this collector.
How does Tesla, Inc. compare to its peers?
Tesla, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2020-11 2026-02
Top Consumer Issues
Attempts to collect debt not owed14 (%)
False statements or representation6 (%)
Took or threatened to take negative or legal action11 (%)
Written notification about debt2 (%)
Communication tactics3 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 7 |
| Attempts to collect debt not owed | Debt was paid | 7 |
| False statements or representation | Attempted to collect wrong amount | 6 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Communication tactics | Called before 8am or after 9pm | 1 |
Where do complaints against Tesla, Inc. come from?
The states where consumers have filed the most CFPB complaints against Tesla, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Tesla, Inc.
Across 14 states with at least one filing
- California
California
18 complaints
- Texas 6
Texas
6 complaints
- Florida 4
Florida
4 complaints
- Maryland 3
Maryland
3 complaints
- Arizona 2
Arizona
2 complaints
- Georgia 1
Georgia
1 complaints
- New Jersey 1
New Jersey
1 complaints
- Ohio 1
Ohio
1 complaints
Frequently Asked Questions
What is the most common complaint against Tesla, Inc.? ▼
The most common issue consumers report about Tesla, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 43 complaints filed with the CFPB.
Are complaints against Tesla, Inc. increasing or decreasing? ▼
Complaints against Tesla, Inc. are rising. The company received 12 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Tesla, Inc.'s reputation grade? ▼
Tesla, Inc. has a reputation grade of D (score: 53.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Tesla, Inc. respond to consumer complaints? ▼
Tesla, Inc. has a 91% timely response rate to CFPB complaints.
In how many states does Tesla, Inc. operate? ▼
Tesla, Inc. has received CFPB complaints from consumers in 14 states, with the most complaints from California (18 complaints).
What can I do if Tesla, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Tesla, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |