Total CFPB complaints
20
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 20 complaints
TaxServ, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about TaxServ, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
7 complaints
- Communication tactics
Communication tactics
3 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
- Taking/threatening an illegal action 2
Taking/threatening an illegal action
2 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
C
Grade C · 62.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about TaxServ, LLC?
TaxServ, LLC has accumulated 20 total CFPB complaints across 12 states, with 3 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 15.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 38% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by Connecticut with 5 and Florida with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.9/100 places TaxServ, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
15.0% of total history
Falling ↓
States active
12
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Consumer disputes
38%
After company response
Reputation grade
C
62.9/100 composite
Response-quality profile
How TaxServ, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 75.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does TaxServ, LLC compare to its peers?
TaxServ, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-07 2025-12
Top Consumer Issues
Attempts to collect debt not owed7 (%)
Communication tactics3 (%)
Disclosure verification of debt2 (%)
Written notification about debt1 (%)
False statements or representation1 (%)
Took or threatened to take negative or legal action1 (%)
Taking/threatening an illegal action2 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 6 |
| Communication tactics | Threatened to take legal action | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| False statements or representation | Indicated committed crime not paying | 1 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
| Taking/threatening an illegal action | Attempted to/Collected exempt funds | 1 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 1 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
Where do complaints against TaxServ, LLC come from?
The states where consumers have filed the most CFPB complaints against TaxServ, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against TaxServ, LLC
Across 12 states with at least one filing
- Connecticut
Connecticut
5 complaints
- Florida
Florida
4 complaints
- New York
New York
2 complaints
- Maine 1
Maine
1 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- New Jersey 1
New Jersey
1 complaints
- Ohio 1
Ohio
1 complaints
- West Virginia 1
West Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against TaxServ, LLC? ▼
The most common issue consumers report about TaxServ, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 20 complaints filed with the CFPB.
Are complaints against TaxServ, LLC increasing or decreasing? ▼
Complaints against TaxServ, LLC are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.
What is TaxServ, LLC's reputation grade? ▼
TaxServ, LLC has a reputation grade of C (score: 62.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does TaxServ, LLC respond to consumer complaints? ▼
TaxServ, LLC has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 38% of cases.
In how many states does TaxServ, LLC operate? ▼
TaxServ, LLC has received CFPB complaints from consumers in 12 states, with the most complaints from Connecticut (5 complaints).
What can I do if TaxServ, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If TaxServ, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |