Total CFPB complaints
720
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 720 complaints
Synergetic Communication Inc — Debt Collector Complaint Profile
CFPB complaint profile across 50 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Synergetic Communication Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
308 complaints
- Written notification about debt 108
Written notification about debt
108 complaints
- False statements or representation 94
False statements or representation
94 complaints
- Took or threatened to take negative or legal action 64
Took or threatened to take negative or legal action
64 complaints
- Communication tactics 50
Communication tactics
50 complaints
D
Grade D · 55.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Synergetic Communication Inc?
Synergetic Communication Inc has accumulated 720 total CFPB complaints across 50 states, with 283 filed in the most recent 12 months against 437 historical complaints before that window. The trailing-12-month volume represents 39.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 21% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 50 states, led by Texas with 92 and California with 86, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.5/100 places Synergetic Communication Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
283
39.3% of total history
Rising ↑
States active
50
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
21%
After company response
Reputation grade
D
55.5/100 composite
Response-quality profile
How Synergetic Communication Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 42.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 89.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Synergetic Communication Inc compare to its peers?
Synergetic Communicati… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed308 (%)
False statements or representation94 (%)
Written notification about debt108 (%)
Took or threatened to take negative or legal action64 (%)
Communication tactics50 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 189 |
| False statements or representation | Attempted to collect wrong amount | 94 |
| Written notification about debt | Didn't receive enough information to verify debt | 71 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 64 |
| Attempts to collect debt not owed | Debt was result of identity theft | 53 |
| Attempts to collect debt not owed | Debt was paid | 49 |
| Written notification about debt | Didn't receive notice of right to dispute | 37 |
| Communication tactics | Frequent or repeated calls | 29 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 21 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 17 |
Where do complaints against Synergetic Communication Inc come from?
The states where consumers have filed the most CFPB complaints against Synergetic Communication Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Synergetic Communication Inc
Across 50 states with at least one filing
- Texas
Texas
92 complaints
- California
California
86 complaints
- Georgia
Georgia
73 complaints
- Florida
Florida
38 complaints
- North Carolina 33
North Carolina
33 complaints
- Pennsylvania 28
Pennsylvania
28 complaints
- New York 27
New York
27 complaints
- Virginia 25
Virginia
25 complaints
Frequently Asked Questions
What is the most common complaint against Synergetic Communication Inc? ▼
The most common issue consumers report about Synergetic Communication Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 720 complaints filed with the CFPB.
Are complaints against Synergetic Communication Inc increasing or decreasing? ▼
Complaints against Synergetic Communication Inc are rising. The company received 283 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Synergetic Communication Inc's reputation grade? ▼
Synergetic Communication Inc has a reputation grade of D (score: 55.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Synergetic Communication Inc respond to consumer complaints? ▼
Synergetic Communication Inc has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.
In how many states does Synergetic Communication Inc operate? ▼
Synergetic Communication Inc has received CFPB complaints from consumers in 50 states, with the most complaints from Texas (92 complaints).
What can I do if Synergetic Communication Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Synergetic Communication Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |