Total CFPB complaints
247
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 247 complaints
Suttell, Hammer & White, P.S — Debt Collector Complaint Profile
CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Suttell, Hammer & White, P.S
- Attempts to collect debt not owed
Attempts to collect debt not owed
56 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
46 complaints
- Written notification about debt
Written notification about debt
27 complaints
- False statements or representation
False statements or representation
27 complaints
- Disclosure verification of debt 15
Disclosure verification of debt
15 complaints
- Taking/threatening an illegal action 9
Taking/threatening an illegal action
9 complaints
D
Grade D · 55.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Suttell, Hammer & White, P.S?
Suttell, Hammer & White, P.S has accumulated 247 total CFPB complaints across 14 states, with 52 filed in the most recent 12 months against 195 historical complaints before that window. The trailing-12-month volume represents 21.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate against a 21% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 14 states, led by California with 93 and Washington with 76, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.2/100 places Suttell, Hammer & White, P.S in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
52
21.1% of total history
Rising ↑
States active
14
Distinct state filings
Timely response rate
92%
Within CFPB SLA window
Consumer disputes
21%
After company response
Reputation grade
D
55.2/100 composite
Response-quality profile
How Suttell, Hammer & White, P.S performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 91.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 41.9%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 25.0%
Share of US states + territories with at least one filed complaint against this collector.
How does Suttell, Hammer & White, P.S compare to its peers?
Suttell, Hammer & Whit… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-02 2026-03
Top Consumer Issues
Written notification about debt27 (%)
Took or threatened to take negative or legal action46 (%)
Attempts to collect debt not owed56 (%)
False statements or representation27 (%)
Disclosure verification of debt15 (%)
Taking/threatening an illegal action9 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 27 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 26 |
| Attempts to collect debt not owed | Debt is not yours | 22 |
| Attempts to collect debt not owed | Debt was result of identity theft | 21 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 20 |
| False statements or representation | Attempted to collect wrong amount | 19 |
| Disclosure verification of debt | Not given enough info to verify debt | 15 |
| Attempts to collect debt not owed | Debt was paid | 13 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 9 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 8 |
Where do complaints against Suttell, Hammer & White, P.S come from?
The states where consumers have filed the most CFPB complaints against Suttell, Hammer & White, P.S. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Suttell, Hammer & White, P.S
Across 14 states with at least one filing
- California
California
93 complaints
- Washington
Washington
76 complaints
- Oregon 32
Oregon
32 complaints
- Massachusetts 10
Massachusetts
10 complaints
- Colorado 8
Colorado
8 complaints
- Texas 7
Texas
7 complaints
- Alaska 6
Alaska
6 complaints
- Idaho 5
Idaho
5 complaints
Frequently Asked Questions
What is the most common complaint against Suttell, Hammer & White, P.S? ▼
The most common issue consumers report about Suttell, Hammer & White, P.S is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 247 complaints filed with the CFPB.
Are complaints against Suttell, Hammer & White, P.S increasing or decreasing? ▼
Complaints against Suttell, Hammer & White, P.S are rising. The company received 52 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Suttell, Hammer & White, P.S's reputation grade? ▼
Suttell, Hammer & White, P.S has a reputation grade of D (score: 55.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Suttell, Hammer & White, P.S respond to consumer complaints? ▼
Suttell, Hammer & White, P.S has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.
In how many states does Suttell, Hammer & White, P.S operate? ▼
Suttell, Hammer & White, P.S has received CFPB complaints from consumers in 14 states, with the most complaints from California (93 complaints).
What can I do if Suttell, Hammer & White, P.S is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Suttell, Hammer & White, P.S violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |