Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
SunTx Capital Partners — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about SunTx Capital Partners
- Attempts to collect debt not owed
Attempts to collect debt not owed
10 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
F
Grade F · 31.1/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about SunTx Capital Partners?
SunTx Capital Partners has accumulated 14 total CFPB complaints across 6 states, with 4 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 28.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 7% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Florida with 5 and Texas with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 31.1/100 places SunTx Capital Partners in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
4
28.6% of total history
Rising ↑
States active
6
Distinct state filings
Timely response rate
7%
Within CFPB SLA window
Reputation grade
F
31.1/100 composite
Response-quality profile
How SunTx Capital Partners performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 7.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does SunTx Capital Partners compare to its peers?
SunTx Capital Partners National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-04 2026-02
Top Consumer Issues
Attempts to collect debt not owed10 (%)
Took or threatened to take negative or legal action1 (%)
Threatened to contact someone or share information improperly1 (%)
Written notification about debt2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Attempts to collect debt not owed | Debt was result of identity theft | 4 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
Where do complaints against SunTx Capital Partners come from?
The states where consumers have filed the most CFPB complaints against SunTx Capital Partners. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against SunTx Capital Partners
Across 6 states with at least one filing
- Florida
Florida
5 complaints
- Texas
Texas
5 complaints
- Georgia 1
Georgia
1 complaints
- Virginia 1
Virginia
1 complaints
- Massachusetts 1
Massachusetts
1 complaints
- Illinois 1
Illinois
1 complaints
Frequently Asked Questions
What is the most common complaint against SunTx Capital Partners? ▼
The most common issue consumers report about SunTx Capital Partners is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 14 complaints filed with the CFPB.
Are complaints against SunTx Capital Partners increasing or decreasing? ▼
Complaints against SunTx Capital Partners are rising. The company received 4 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is SunTx Capital Partners's reputation grade? ▼
SunTx Capital Partners has a reputation grade of F (score: 31.1/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does SunTx Capital Partners respond to consumer complaints? ▼
SunTx Capital Partners has a 7% timely response rate to CFPB complaints.
In how many states does SunTx Capital Partners operate? ▼
SunTx Capital Partners has received CFPB complaints from consumers in 6 states, with the most complaints from Florida (5 complaints).
What can I do if SunTx Capital Partners is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If SunTx Capital Partners violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |