This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 112 complaints

Sunset Management, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade C.

Complaints by issue type

What consumers report about Sunset Management, Inc

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 62.5/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Sunset Management, Inc ranks ahead of 51% of the 5,283 collectors PlainCollector grades - 49% keep a cleaner CFPB record, on 112 all-time complaints and a 100% timely-response rate.

51st pct
reputation rank of 5,283 graded collectors
112
CFPB complaints, all-time
100%
answered inside the CFPB window
45
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Sunset Management, Inc?

Sunset Management, Inc has accumulated 112 total CFPB complaints across 7 states, with 45 filed in the most recent 12 months against 67 historical complaints before that window. The trailing-12-month volume represents 40.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Threatened or suggested your credit would be damaged". The company posts a 100% timely-response rate against a 14% consumer-dispute-after-response rate.

Complaints have been recorded across 7 states, led by Georgia with 70 and South Carolina with 37. Normalized against the full CFPB collector database, the reputation score of 62.5/100 places Sunset Management, Inc in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

112

mid-volume (CCDB)

Last 12 months

45

40.2% of all-time complaints

Rising ↑

States active

7

regional footprint

Timely response rate

100%

excellent band

Consumer disputes

14%

average (vertical avg ~19%)

Reputation grade

C

62.5/100 composite

How does Sunset Management, Inc's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

62 51st percentile higher than 51% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Sunset Management, Inc versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 14.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 12.5%

Share of US states + territories with at least one filed complaint against this collector.

How does Sunset Management, Inc compare to its peers?

How does Sunset Management, Inc compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Sunset Management, Inc National average
Complaints (last 12 mo)lower is better
45
32
268
Timely-response ratehigher is better
100%
98%
91%
Consumer-dispute ratelower is better
14%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-05 2026-01

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 43
Took or threatened to take negative or legal action - 27
Communication tactics - 26
Threatened to contact someone or share information improperly - 7
False statements or representation - 5
Written notification about debt - 2
Improper contact or sharing of info - 1
Taking/threatening an illegal action - 1

Where do complaints against Sunset Management, Inc come from?

Sunset Management, Inc's own per-state count, not a national baseline.

Top states by complaints against Sunset Management, Inc

Across 7 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Sunset Management, Inc contacts you

A grade of C signals how Sunset Management, Inc's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Sunset Management, Inc and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Sunset Management, Inc ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Sunset Management, Inc? ▼

The most common issue consumers report about Sunset Management, Inc is "Attempts to collect debt not owed", specifically "Threatened or suggested your credit would be damaged". This is based on 112 complaints filed with the CFPB.

Are complaints against Sunset Management, Inc increasing or decreasing? ▼

Complaints against Sunset Management, Inc are rising. The company received 45 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Sunset Management, Inc's reputation grade? ▼

Sunset Management, Inc has a reputation grade of C (score: 62.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sunset Management, Inc respond to consumer complaints? ▼

Sunset Management, Inc has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Sunset Management, Inc operate? ▼

Sunset Management, Inc has received CFPB complaints from consumers in 7 states, with the most complaints from Georgia (70 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.