Total CFPB complaints
8
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 8 complaints
Summit Consumer Group — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Summit Consumer Group
- Taking/threatening an illegal action
Taking/threatening an illegal action
2 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
2 complaints
- Unauthorized withdrawals or charges
Unauthorized withdrawals or charges
1 complaints
- False statements or representation
False statements or representation
1 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
1 complaints
F
Grade F · 44.7/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Summit Consumer Group?
Summit Consumer Group has accumulated 8 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 8 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened to sue on too old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by North Carolina with 2 and South Carolina with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 44.7/100 places Summit Consumer Group in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
6
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
44.7/100 composite
Response-quality profile
How Summit Consumer Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Summit Consumer Group compare to its peers?
Summit Consumer Group National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-08 2024-05
Top Consumer Issues
Taking/threatening an illegal action2 (%)
Unauthorized withdrawals or charges1 (%)
False statements or representation1 (%)
Attempts to collect debt not owed1 (%)
Cont'd attempts collect debt not owed2 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Taking/threatening an illegal action — Threatened to sue on too old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened to sue on too old debt | 2 |
| Unauthorized withdrawals or charges | — | 1 |
| False statements or representation | Indicated committed crime not paying | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
Where do complaints against Summit Consumer Group come from?
The states where consumers have filed the most CFPB complaints against Summit Consumer Group. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Summit Consumer Group
Across 6 states with at least one filing
- North Carolina
North Carolina
2 complaints
- South Carolina
South Carolina
1 complaints
- Texas
Texas
1 complaints
- Colorado
Colorado
1 complaints
- Michigan
Michigan
1 complaints
- Massachusetts
Massachusetts
1 complaints
Frequently Asked Questions
What is the most common complaint against Summit Consumer Group? ▼
The most common issue consumers report about Summit Consumer Group is "Taking/threatening an illegal action", specifically "Threatened to sue on too old debt". This is based on 8 complaints filed with the CFPB.
Are complaints against Summit Consumer Group increasing or decreasing? ▼
Complaints against Summit Consumer Group are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Summit Consumer Group's reputation grade? ▼
Summit Consumer Group has a reputation grade of F (score: 44.7/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Summit Consumer Group respond to consumer complaints? ▼
Summit Consumer Group has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Summit Consumer Group operate? ▼
Summit Consumer Group has received CFPB complaints from consumers in 6 states, with the most complaints from North Carolina (2 complaints).
What can I do if Summit Consumer Group is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Summit Consumer Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |