Total CFPB complaints
4
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 4 complaints
Summit Account & Computer Service, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Summit Account & Computer Service, Inc.
- Communication tactics
Communication tactics
2 complaints
- False statements or representation
False statements or representation
1 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
1 complaints
B
Grade B · 75.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Summit Account & Computer Service, Inc.?
Summit Account & Computer Service, Inc. has accumulated 4 total CFPB complaints across 2 states, with 1 filed in the most recent 12 months against 3 historical complaints before that window. The trailing-12-month volume represents 25.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 75% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by Indiana with 3 and Texas with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 75.9/100 places Summit Account & Computer Service, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
25.0% of total history
Rising ↑
States active
2
Distinct state filings
Timely response rate
75%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
75.9/100 composite
Response-quality profile
How Summit Account & Computer Service, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 75.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 3.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Summit Account & Computer Service, Inc. compare to its peers?
Summit Account & Compu… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-02 2025-12
Top Consumer Issues
False statements or representation1 (%)
Took or threatened to take negative or legal action1 (%)
Communication tactics2 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
Where do complaints against Summit Account & Computer Service, Inc. come from?
The states where consumers have filed the most CFPB complaints against Summit Account & Computer Service, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Summit Account & Computer Service, Inc.
Across 2 states with at least one filing
- Indiana
Indiana
3 complaints
- Texas 1
Texas
1 complaints
Frequently Asked Questions
What is the most common complaint against Summit Account & Computer Service, Inc.? ▼
The most common issue consumers report about Summit Account & Computer Service, Inc. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 4 complaints filed with the CFPB.
Are complaints against Summit Account & Computer Service, Inc. increasing or decreasing? ▼
Complaints against Summit Account & Computer Service, Inc. are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Summit Account & Computer Service, Inc.'s reputation grade? ▼
Summit Account & Computer Service, Inc. has a reputation grade of B (score: 75.9/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Summit Account & Computer Service, Inc. respond to consumer complaints? ▼
Summit Account & Computer Service, Inc. has a 75% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Summit Account & Computer Service, Inc. operate? ▼
Summit Account & Computer Service, Inc. has received CFPB complaints from consumers in 2 states, with the most complaints from Indiana (3 complaints).
What can I do if Summit Account & Computer Service, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Summit Account & Computer Service, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |