This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 5 complaints

Sulphur Bank Rancheria Enterprises — Debt Collector Complaint Profile

CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Sulphur Bank Rancheria Enterprises

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 71.1/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about Sulphur Bank Rancheria Enterprises?

Sulphur Bank Rancheria Enterprises has accumulated 5 total CFPB complaints across 5 states, with 3 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 60.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Electronic communications", narrowing to "Frequent or repeated messages", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 5 states, led by New York with 1 and Ohio with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.1/100 places Sulphur Bank Rancheria Enterprises in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

5

All-time across CCDB intake

Last 12 months

3

60.0% of total history

Rising ↑

States active

5

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Reputation grade

B

71.1/100 composite

Response-quality profile

How Sulphur Bank Rancheria Enterprises performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 8.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Sulphur Bank Rancheria Enterprises compare to its peers?

How does Sulphur Bank Rancheria Enterprises compare? Versus a peer and the national average across 60+ high-volume collectors
Sulphur Bank Rancheria… National average
Complaints (last 12 mo)lower is better
3
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2023-04 2026-02

Top Consumer Issues

Electronic communications2 (%)
Threatened to contact someone or share information improperly1 (%)
Took or threatened to take negative or legal action1 (%)
Attempts to collect debt not owed1 (%)

Most common issue: Electronic communications — Frequent or repeated messages

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Electronic communications Frequent or repeated messages 1
Threatened to contact someone or share information improperly Contacted your employer 1
Electronic communications You told them to stop contacting you, but they keep trying 1
Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay 1
Attempts to collect debt not owed Debt was result of identity theft 1

Where do complaints against Sulphur Bank Rancheria Enterprises come from?

The states where consumers have filed the most CFPB complaints against Sulphur Bank Rancheria Enterprises. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Sulphur Bank Rancheria Enterprises

Across 5 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Sulphur Bank Rancheria Enterprises?

The most common issue consumers report about Sulphur Bank Rancheria Enterprises is "Electronic communications", specifically "Frequent or repeated messages". This is based on 5 complaints filed with the CFPB.

Are complaints against Sulphur Bank Rancheria Enterprises increasing or decreasing?

Complaints against Sulphur Bank Rancheria Enterprises are rising. The company received 3 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Sulphur Bank Rancheria Enterprises's reputation grade?

Sulphur Bank Rancheria Enterprises has a reputation grade of B (score: 71.1/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does Sulphur Bank Rancheria Enterprises respond to consumer complaints?

Sulphur Bank Rancheria Enterprises has a 100% timely response rate to CFPB complaints.

In how many states does Sulphur Bank Rancheria Enterprises operate?

Sulphur Bank Rancheria Enterprises has received CFPB complaints from consumers in 5 states, with the most complaints from New York (1 complaints).

What can I do if Sulphur Bank Rancheria Enterprises is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Sulphur Bank Rancheria Enterprises violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial