This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 4 complaints

Student Loan Debt Agency — Debt Collector Complaint Profile

CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Student Loan Debt Agency

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 36.5/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about Student Loan Debt Agency?

Student Loan Debt Agency has accumulated 4 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 4 states, led by Missouri with 1 and Florida with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 36.5/100 places Student Loan Debt Agency in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

4

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

4

Distinct state filings

Timely response rate

0%

Within CFPB SLA window

Reputation grade

F

36.5/100 composite

Response-quality profile

How Student Loan Debt Agency performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 0.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 7.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Student Loan Debt Agency compare to its peers?

How does Student Loan Debt Agency compare? Versus a peer and the national average across 60+ high-volume collectors
Student Loan Debt Agen… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
0%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2019-01 2020-10

Top Consumer Issues

Took or threatened to take negative or legal action1 (%)
Attempts to collect debt not owed2 (%)
Written notification about debt1 (%)

Most common issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action Threatened to sue you for very old debt 1
Attempts to collect debt not owed Debt was result of identity theft 1
Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed 1
Written notification about debt Didn't receive enough information to verify debt 1

Where do complaints against Student Loan Debt Agency come from?

The states where consumers have filed the most CFPB complaints against Student Loan Debt Agency. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Student Loan Debt Agency

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Student Loan Debt Agency?

The most common issue consumers report about Student Loan Debt Agency is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 4 complaints filed with the CFPB.

Are complaints against Student Loan Debt Agency increasing or decreasing?

Complaints against Student Loan Debt Agency have been stable. The company received 0 complaints in the last 12 months.

What is Student Loan Debt Agency's reputation grade?

Student Loan Debt Agency has a reputation grade of F (score: 36.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does Student Loan Debt Agency respond to consumer complaints?

Student Loan Debt Agency has a 0% timely response rate to CFPB complaints.

In how many states does Student Loan Debt Agency operate?

Student Loan Debt Agency has received CFPB complaints from consumers in 4 states, with the most complaints from Missouri (1 complaints).

What can I do if Student Loan Debt Agency is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Student Loan Debt Agency violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial