Total CFPB complaints
540
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 540 complaints
Strategic Alliances, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 39 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Strategic Alliances, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
179 complaints
- Written notification about debt
Written notification about debt
84 complaints
- Cont'd attempts collect debt not owed 52
Cont'd attempts collect debt not owed
52 complaints
- False statements or representation 39
False statements or representation
39 complaints
- Communication tactics 31
Communication tactics
31 complaints
- Disclosure verification of debt 19
Disclosure verification of debt
19 complaints
D
Grade D · 54.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Strategic Alliances, Inc.?
Strategic Alliances, Inc. has accumulated 540 total CFPB complaints across 39 states, with 67 filed in the most recent 12 months against 473 historical complaints before that window. The trailing-12-month volume represents 12.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 16% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 39 states, led by Georgia with 104 and South Carolina with 51, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.5/100 places Strategic Alliances, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
67
12.4% of total history
Rising ↑
States active
39
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
16%
After company response
Reputation grade
D
54.5/100 composite
Response-quality profile
How Strategic Alliances, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 31.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 69.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Strategic Alliances, Inc. compare to its peers?
Strategic Alliances, I… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed179 (%)
Written notification about debt84 (%)
False statements or representation39 (%)
Cont'd attempts collect debt not owed52 (%)
Communication tactics31 (%)
Disclosure verification of debt19 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 102 |
| Written notification about debt | Didn't receive enough information to verify debt | 64 |
| Attempts to collect debt not owed | Debt was result of identity theft | 40 |
| False statements or representation | Attempted to collect wrong amount | 39 |
| Attempts to collect debt not owed | Debt was paid | 37 |
| Cont'd attempts collect debt not owed | Debt is not mine | 34 |
| Communication tactics | Frequent or repeated calls | 31 |
| Written notification about debt | Didn't receive notice of right to dispute | 20 |
| Disclosure verification of debt | Not given enough info to verify debt | 19 |
| Cont'd attempts collect debt not owed | Debt was paid | 18 |
Where do complaints against Strategic Alliances, Inc. come from?
The states where consumers have filed the most CFPB complaints against Strategic Alliances, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Strategic Alliances, Inc.
Across 39 states with at least one filing
- Georgia
Georgia
104 complaints
- South Carolina
South Carolina
51 complaints
- Florida
Florida
46 complaints
- California 40
California
40 complaints
- Texas 39
Texas
39 complaints
- Illinois 25
Illinois
25 complaints
- Pennsylvania 19
Pennsylvania
19 complaints
- Michigan 19
Michigan
19 complaints
Frequently Asked Questions
What is the most common complaint against Strategic Alliances, Inc.? ▼
The most common issue consumers report about Strategic Alliances, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 540 complaints filed with the CFPB.
Are complaints against Strategic Alliances, Inc. increasing or decreasing? ▼
Complaints against Strategic Alliances, Inc. are rising. The company received 67 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Strategic Alliances, Inc.'s reputation grade? ▼
Strategic Alliances, Inc. has a reputation grade of D (score: 54.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Strategic Alliances, Inc. respond to consumer complaints? ▼
Strategic Alliances, Inc. has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.
In how many states does Strategic Alliances, Inc. operate? ▼
Strategic Alliances, Inc. has received CFPB complaints from consumers in 39 states, with the most complaints from Georgia (104 complaints).
What can I do if Strategic Alliances, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Strategic Alliances, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |