Total CFPB complaints
152
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 152 complaints
STONELEIGH RECOVERY ASSOCIATES, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 33 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about STONELEIGH RECOVERY ASSOCIATES, LLC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
43 complaints
- Communication tactics 15
Communication tactics
15 complaints
- Attempts to collect debt not owed 13
Attempts to collect debt not owed
13 complaints
- Written notification about debt 12
Written notification about debt
12 complaints
- Improper contact or sharing of info 11
Improper contact or sharing of info
11 complaints
- Disclosure verification of debt 10
Disclosure verification of debt
10 complaints
D
Grade D · 58.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about STONELEIGH RECOVERY ASSOCIATES, LLC?
STONELEIGH RECOVERY ASSOCIATES, LLC has accumulated 152 total CFPB complaints across 33 states, with 0 filed in the most recent 12 months against 152 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 89% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 33 states, led by New York with 18 and Texas with 13, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.2/100 places STONELEIGH RECOVERY ASSOCIATES, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
33
Distinct state filings
Timely response rate
89%
Within CFPB SLA window
Consumer disputes
10%
After company response
Reputation grade
D
58.2/100 composite
Response-quality profile
How STONELEIGH RECOVERY ASSOCIATES, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 88.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 21.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 58.9%
Share of US states + territories with at least one filed complaint against this collector.
How does STONELEIGH RECOVERY ASSOCIATES, LLC compare to its peers?
STONELEIGH RECOVERY AS… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-06 2020-07
Top Consumer Issues
Cont'd attempts collect debt not owed43 (%)
Communication tactics15 (%)
Attempts to collect debt not owed13 (%)
Written notification about debt12 (%)
Disclosure verification of debt10 (%)
False statements or representation7 (%)
Improper contact or sharing of info11 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 24 |
| Communication tactics | Frequent or repeated calls | 15 |
| Attempts to collect debt not owed | Debt is not yours | 13 |
| Cont'd attempts collect debt not owed | Debt was paid | 13 |
| Written notification about debt | Didn't receive enough information to verify debt | 12 |
| Disclosure verification of debt | Not given enough info to verify debt | 10 |
| False statements or representation | Attempted to collect wrong amount | 7 |
| Improper contact or sharing of info | Talked to a third party about my debt | 7 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 6 |
| Improper contact or sharing of info | Contacted me after I asked not to | 4 |
Where do complaints against STONELEIGH RECOVERY ASSOCIATES, LLC come from?
The states where consumers have filed the most CFPB complaints against STONELEIGH RECOVERY ASSOCIATES, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against STONELEIGH RECOVERY ASSOCIATES, LLC
Across 33 states with at least one filing
- New York
New York
18 complaints
- Texas
Texas
13 complaints
- Florida
Florida
11 complaints
- Georgia
Georgia
11 complaints
- California
California
11 complaints
- New Jersey
New Jersey
9 complaints
- Pennsylvania
Pennsylvania
8 complaints
- Michigan 7
Michigan
7 complaints
Frequently Asked Questions
What is the most common complaint against STONELEIGH RECOVERY ASSOCIATES, LLC? ▼
The most common issue consumers report about STONELEIGH RECOVERY ASSOCIATES, LLC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 152 complaints filed with the CFPB.
Are complaints against STONELEIGH RECOVERY ASSOCIATES, LLC increasing or decreasing? ▼
Complaints against STONELEIGH RECOVERY ASSOCIATES, LLC have been stable. The company received 0 complaints in the last 12 months.
What is STONELEIGH RECOVERY ASSOCIATES, LLC's reputation grade? ▼
STONELEIGH RECOVERY ASSOCIATES, LLC has a reputation grade of D (score: 58.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does STONELEIGH RECOVERY ASSOCIATES, LLC respond to consumer complaints? ▼
STONELEIGH RECOVERY ASSOCIATES, LLC has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.
In how many states does STONELEIGH RECOVERY ASSOCIATES, LLC operate? ▼
STONELEIGH RECOVERY ASSOCIATES, LLC has received CFPB complaints from consumers in 33 states, with the most complaints from New York (18 complaints).
What can I do if STONELEIGH RECOVERY ASSOCIATES, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If STONELEIGH RECOVERY ASSOCIATES, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |