This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 152 complaints

Stoneleigh Recovery Associates, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 33 states, reputation grade D.

Complaints by issue type

What consumers report about Stoneleigh Recovery Associates, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 58.2/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Stoneleigh Recovery Associates, LLC ranks ahead of 35% of the 5,283 collectors PlainCollector grades - 65% keep a cleaner CFPB record, on 152 all-time complaints and a 89% timely-response rate.

35th pct
reputation rank of 5,283 graded collectors
152
CFPB complaints, all-time
89%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Stoneleigh Recovery Associates, LLC?

Stoneleigh Recovery Associates, LLC has accumulated 152 total CFPB complaints across 33 states, with 0 filed in the most recent 12 months against 152 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine". The company posts a 89% timely-response rate against a 10% consumer-dispute-after-response rate.

Complaints have been recorded across 33 states, led by New York with 18 and Texas with 13. Normalized against the full CFPB collector database, the reputation score of 58.2/100 places Stoneleigh Recovery Associates, LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

152

mid-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

33

multi-region footprint

Timely response rate

89%

acceptable band

Consumer disputes

10%

average (vertical avg ~19%)

Reputation grade

D

58.2/100 composite

How does Stoneleigh Recovery Associates, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

58 35th percentile higher than 35% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Stoneleigh Recovery Associates, LLC versus the debt-collection vertical average.

Timely response within SLA 88.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 10.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 58.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Stoneleigh Recovery Associates, LLC compare to its peers?

How does STONELEIGH RECOVERY ASSOCIATES, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
STONELEIGH RECOVERY AS… National average
Complaints (last 12 mo)lower is better
0
30
268
Timely-response ratehigher is better
89%
99%
91%
Consumer-dispute ratelower is better
10%
29%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-01 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed - 46
Communication tactics - 25
Attempts to collect debt not owed - 15
Written notification about debt - 15
Improper contact or sharing of info - 15
Disclosure verification of debt - 14
False statements or representation - 9
Taking/threatening an illegal action - 6
Threatened to contact someone or share information improperly - 5
Took or threatened to take negative or legal action - 2

Where do complaints against Stoneleigh Recovery Associates, LLC come from?

Stoneleigh Recovery Associates, LLC's own per-state count, not a national baseline.

Top states by complaints against Stoneleigh Recovery Associates, LLC

Across 33 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Stoneleigh Recovery Associates, LLC contacts you

A grade of D signals how Stoneleigh Recovery Associates, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Stoneleigh Recovery Associates, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Stoneleigh Recovery Associates, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Stoneleigh Recovery Associates, LLC? ▼

The most common issue consumers report about Stoneleigh Recovery Associates, LLC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 152 complaints filed with the CFPB.

Are complaints against Stoneleigh Recovery Associates, LLC increasing or decreasing? ▼

Complaints against Stoneleigh Recovery Associates, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Stoneleigh Recovery Associates, LLC's reputation grade? ▼

Stoneleigh Recovery Associates, LLC has a reputation grade of D (score: 58.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Stoneleigh Recovery Associates, LLC respond to consumer complaints? ▼

Stoneleigh Recovery Associates, LLC has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does Stoneleigh Recovery Associates, LLC operate? ▼

Stoneleigh Recovery Associates, LLC has received CFPB complaints from consumers in 33 states, with the most complaints from New York (18 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.