What is the most common complaint against Stevens Business Service, Inc.?

The most common issue consumers report about Stevens Business Service, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 65 complaints filed with the CFPB.

Are complaints against Stevens Business Service, Inc. increasing or decreasing?

Complaints against Stevens Business Service, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Stevens Business Service, Inc.'s reputation grade?

Stevens Business Service, Inc. has a reputation grade of C (score: 61.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Stevens Business Service, Inc. respond to consumer complaints?

Stevens Business Service, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.

In how many states does Stevens Business Service, Inc. operate?

Stevens Business Service, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from Massachusetts (27 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Stevens Business Service, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

32
Written notification about debt

11
Cont'd attempts collect debt not owed

9
Disclosure verification of debt

7
Communication tactics

3
False statements or representation

2

Data updated September 2026

CFPB complaint disposition

CCDB record stevens-business-service-inc Stevens Business Service, Inc.

Grade C · 65 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1044 · compose #2205

VOL 65
GRADE C
12MO 0
STATES 11
TIMELY 100%
DISPUTE 11%
ISSUE Attempts to collect debt n…
RANK #1,044
COMPOSE #2,205

Volume peers

Nearest volume peer: FCI Lender Services Inc. (65 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Stevens Business Service, Inc.'s 65 CFPB complaints sit next to FCI Lender Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

41.5% of Stevens Business Service, Inc.'s CFPB filings land in Massachusetts

High volume does not equal a clean composite: Stevens Business Service, Inc. is volume #1,044 but composite #2,205, while Massachusetts dominates the geography. Corpus placement method.

Dominant state: Massachusetts 41.5%; 27 of 65 filings · 11 states touched
Seasonal peak: 2025-09 11.8%; 8–15% band · 4 filings
Divergent corpus ranks: #1,044 volume; #2,205 composite; Cleanest-composite ladder is 1,161 places worse than volume

How does Stevens Business Service, Inc. compare to its peers?

How does Stevens Business Service, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Stevens Business Servi… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

92%

91%

Consumer-dispute ratelower is better

11%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-09 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	32
Written notification about debt	11
Cont'd attempts collect debt not owed	9
Disclosure verification of debt	7
Communication tactics	3
False statements or representation	2
Improper contact or sharing of info	1

Where do complaints against Stevens Business Service, Inc. come from?

Stevens Business Service, Inc.'s own per-state count, not a national baseline.

Massachusetts

27
New York

20
California

4
Rhode Island

3
Illinois

2
Missouri

2
Florida

1
Montana

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Stevens Business Service, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 65.

4 peers

Know your rights before responding to Stevens Business Service, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.