This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 65 complaints

Stevens Business Service, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade C.

Complaints by issue type

What consumers report about Stevens Business Service, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record stevens-business-service-inc Stevens Business Service, Inc.

Grade C · 65 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed

  • VOL 65
  • GRADE C
  • 12MO 0
  • STATES 11
  • TIMELY 100%
  • DISPUTE 11%
  • ISSUE Attempts to collect debt n…
  • RANK #1,044
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: FCI Lender Services Inc. (65 complaints)

FCI Lender Services Inc.FCI Lender Services Inc.65Lazega & Johanson LLCLazega & Johanson LLC65Midwest Service Bureau, Inc.Midwest Service Bureau, Inc.65Statewide Credit Services Corp.Statewide Credit Services Co…65Stevens Business Service, Inc. (this)Stevens Business Service, In…65
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Stevens Business Service, Inc.'s 65 CFPB complaints sit next to FCI Lender Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 65 complaints break down

Every complaint issue type on record for Stevens Business Service, Inc., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
61.3/100
Stevens Business Service, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
65
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
11%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

41.5% of Stevens Business Service, Inc.'s CFPB filings land in Massachusetts

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Massachusetts 41.5%
27 of 65 filings · 11 states touched
Seasonal peak
2025-09 11.8%
8–15% band · 4 filings
Corpus ranks
#1,044 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Stevens Business Service, Inc. compare to its peers?

How does Stevens Business Service, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Stevens Business Service, Inc. National average
Complaints (last 12 mo)lower is better
0
17
268
Timely-response ratehigher is better
100%
92%
91%
Consumer-dispute ratelower is better
11%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Stevens Business Service, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%20%40%60%80% Timely response rate (%) Dispute rate (%) Stevens Business Service, Inc. vs. 10 similar-volume peers, by response speed and dispute rate Stevens Business Service, Inc.Statewide Credit Services Corp.The Affiliated Group, IncMidwest Service Bureau, Inc.Lazega & Johanson LLCFCI Lender Services Inc.DYNAMIC RECOVERY SERVICES, INC.Global Asset Management Group, Inc.RAB, INC.Resurgence Legal Group, PCRickart Collection Systems, Inc.
Source: CFPB Consumer Complaint Database

Stevens Business Service, Inc.'s complaint volume in context

Stevens Business Service, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

65 Top 19% higher than 81% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). This entry sits in this band. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Stevens Business Service, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2020-09 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
32
Written notification about debt
11
Cont'd attempts collect debt not owed
9
Disclosure verification of debt
7
Communication tactics
3
False statements or representation
2
Improper contact or sharing of info
1

Where do complaints against Stevens Business Service, Inc. come from?

Stevens Business Service, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Stevens Business Service, Inc.

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Stevens Business Service, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 65.

4 peers

Know your rights before responding to Stevens Business Service, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.