What is the most common complaint against FCI Lender Services Inc.?

The most common issue consumers report about FCI Lender Services Inc. is "Took or threatened to take negative or legal action", specifically "Seized or attempted to seize your property". This is based on 65 complaints filed with the CFPB.

Are complaints against FCI Lender Services Inc. increasing or decreasing?

Complaints against FCI Lender Services Inc. are falling. The company received 8 complaints in the last 12 months, showing improvement over prior periods.

What is FCI Lender Services Inc.'s reputation grade?

FCI Lender Services Inc. has a reputation grade of F (score: 48.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does FCI Lender Services Inc. respond to consumer complaints?

FCI Lender Services Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 60% of cases.

In how many states does FCI Lender Services Inc. operate?

FCI Lender Services Inc. has received CFPB complaints from consumers in 16 states, with the most complaints from California (16 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

FCI Lender Services Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

21
Attempts to collect debt not owed

19
Written notification about debt

10
False statements or representation

9
Disclosure verification of debt

3
Cont'd attempts collect debt not owed

2

Data updated September 2026

CFPB complaint disposition

CCDB record fci-lender-services-inc FCI Lender Services Inc.

Grade F · 65 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #1040 · compose #4237

VOL 65
GRADE F
12MO 8
STATES 16
TIMELY 100%
DISPUTE 60%
ISSUE Took or threatened to take…
RANK #1,040
COMPOSE #4,237

Volume peers

Nearest volume peer: Lazega & Johanson LLC (65 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

FCI Lender Services Inc.'s 65 CFPB complaints sit next to Lazega & Johanson LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for FCI Lender Services Inc. (24.6%)

Volume rank #1,040 and composite rank #4,237 diverge by 3,197 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 24.6%; Mid-band (15–30%) · 16 states with ≥1 filing
Seasonal peak: 2016-10 11.8%; 8–15% band · 2 filings
Divergent corpus ranks: #1,040 volume; #4,237 composite; Cleanest-composite ladder is 3,197 places worse than volume

How does FCI Lender Services Inc. compare to its peers?

How does FCI Lender Services Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

FCI Lender Services In… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

60%

28%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-06 2023-06

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	21
Attempts to collect debt not owed	19
Written notification about debt	10
False statements or representation	9
Disclosure verification of debt	3
Cont'd attempts collect debt not owed	2
Communication tactics	1

Where do complaints against FCI Lender Services Inc. come from?

FCI Lender Services Inc.'s own per-state count, not a national baseline.

California

16
Pennsylvania

13
Florida

6
Illinois

5
Georgia

4
New York

4
Maryland

3
Massachusetts

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for FCI Lender Services Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 65.

4 peers

Know your rights before responding to FCI Lender Services Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.