Total CFPB complaints
313
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 313 complaints
Stenger & Stenger, P.C — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Stenger & Stenger, P.C
- Attempts to collect debt not owed
Attempts to collect debt not owed
83 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
76 complaints
- Written notification about debt 30
Written notification about debt
30 complaints
- False statements or representation 29
False statements or representation
29 complaints
- Taking/threatening an illegal action 8
Taking/threatening an illegal action
8 complaints
D
Grade D · 55.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Stenger & Stenger, P.C?
Stenger & Stenger, P.C has accumulated 313 total CFPB complaints across 15 states, with 79 filed in the most recent 12 months against 234 historical complaints before that window. The trailing-12-month volume represents 25.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 29% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by Ohio with 68 and Georgia with 53, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.2/100 places Stenger & Stenger, P.C in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
79
25.2% of total history
Rising ↑
States active
15
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
29%
After company response
Reputation grade
D
55.2/100 composite
Response-quality profile
How Stenger & Stenger, P.C performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 58.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Stenger & Stenger, P.C compare to its peers?
Stenger & Stenger, P.C National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action76 (%)
Attempts to collect debt not owed83 (%)
Written notification about debt30 (%)
False statements or representation29 (%)
Taking/threatening an illegal action8 (%)
Most common issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 38 |
| Attempts to collect debt not owed | Debt is not yours | 31 |
| Written notification about debt | Didn't receive enough information to verify debt | 30 |
| Attempts to collect debt not owed | Debt was result of identity theft | 29 |
| False statements or representation | Attempted to collect wrong amount | 29 |
| Attempts to collect debt not owed | Debt was paid | 23 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 15 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 12 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 11 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 8 |
Where do complaints against Stenger & Stenger, P.C come from?
The states where consumers have filed the most CFPB complaints against Stenger & Stenger, P.C. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Stenger & Stenger, P.C
Across 15 states with at least one filing
- Ohio
Ohio
68 complaints
- Georgia
Georgia
53 complaints
- Michigan
Michigan
52 complaints
- Indiana
Indiana
36 complaints
- Tennessee
Tennessee
32 complaints
- Kentucky 25
Kentucky
25 complaints
- Colorado 14
Colorado
14 complaints
- Minnesota 13
Minnesota
13 complaints
Frequently Asked Questions
What is the most common complaint against Stenger & Stenger, P.C? ▼
The most common issue consumers report about Stenger & Stenger, P.C is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 313 complaints filed with the CFPB.
Are complaints against Stenger & Stenger, P.C increasing or decreasing? ▼
Complaints against Stenger & Stenger, P.C are rising. The company received 79 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Stenger & Stenger, P.C's reputation grade? ▼
Stenger & Stenger, P.C has a reputation grade of D (score: 55.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Stenger & Stenger, P.C respond to consumer complaints? ▼
Stenger & Stenger, P.C has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.
In how many states does Stenger & Stenger, P.C operate? ▼
Stenger & Stenger, P.C has received CFPB complaints from consumers in 15 states, with the most complaints from Ohio (68 complaints).
What can I do if Stenger & Stenger, P.C is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Stenger & Stenger, P.C violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |