Total CFPB complaints
103
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 103 complaints
Stellantis Financial Services US Corp. — Debt Collector Complaint Profile
CFPB complaint profile across 24 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Stellantis Financial Services US Corp.
- Attempts to collect debt not owed
Attempts to collect debt not owed
43 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
21 complaints
- Written notification about debt 17
Written notification about debt
17 complaints
- False statements or representation 15
False statements or representation
15 complaints
D
Grade D · 53.3/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Stellantis Financial Services US Corp.?
Stellantis Financial Services US Corp. has accumulated 103 total CFPB complaints across 24 states, with 57 filed in the most recent 12 months against 46 historical complaints before that window. The trailing-12-month volume represents 55.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 24 states, led by Texas with 21 and Florida with 11, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.3/100 places Stellantis Financial Services US Corp. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
57
55.3% of total history
Rising ↑
States active
24
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
53.3/100 composite
Response-quality profile
How Stellantis Financial Services US Corp. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 42.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Stellantis Financial Services US Corp. compare to its peers?
Stellantis Financial S… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-01 2026-03
Top Consumer Issues
Attempts to collect debt not owed43 (%)
Took or threatened to take negative or legal action21 (%)
False statements or representation15 (%)
Written notification about debt17 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 23 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 18 |
| False statements or representation | Attempted to collect wrong amount | 15 |
| Attempts to collect debt not owed | Debt was result of identity theft | 12 |
| Written notification about debt | Didn't receive enough information to verify debt | 12 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 3 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 2 |
Where do complaints against Stellantis Financial Services US Corp. come from?
The states where consumers have filed the most CFPB complaints against Stellantis Financial Services US Corp.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Stellantis Financial Services US Corp.
Across 24 states with at least one filing
- Texas
Texas
21 complaints
- Florida
Florida
11 complaints
- California
California
9 complaints
- South Carolina 7
South Carolina
7 complaints
- Georgia 7
Georgia
7 complaints
- Alabama 6
Alabama
6 complaints
- Illinois 5
Illinois
5 complaints
- North Carolina 5
North Carolina
5 complaints
Frequently Asked Questions
What is the most common complaint against Stellantis Financial Services US Corp.? ▼
The most common issue consumers report about Stellantis Financial Services US Corp. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 103 complaints filed with the CFPB.
Are complaints against Stellantis Financial Services US Corp. increasing or decreasing? ▼
Complaints against Stellantis Financial Services US Corp. are rising. The company received 57 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Stellantis Financial Services US Corp.'s reputation grade? ▼
Stellantis Financial Services US Corp. has a reputation grade of D (score: 53.3/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Stellantis Financial Services US Corp. respond to consumer complaints? ▼
Stellantis Financial Services US Corp. has a 100% timely response rate to CFPB complaints.
In how many states does Stellantis Financial Services US Corp. operate? ▼
Stellantis Financial Services US Corp. has received CFPB complaints from consumers in 24 states, with the most complaints from Texas (21 complaints).
What can I do if Stellantis Financial Services US Corp. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Stellantis Financial Services US Corp. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |