Total CFPB complaints
179
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 179 complaints
Starmark Financial LLC — Debt Collector Complaint Profile
CFPB complaint profile across 30 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Starmark Financial LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
68 complaints
- Written notification about debt 27
Written notification about debt
27 complaints
- Communication tactics 25
Communication tactics
25 complaints
- Took or threatened to take negative or legal action 20
Took or threatened to take negative or legal action
20 complaints
- False statements or representation 15
False statements or representation
15 complaints
- Threatened to contact someone or share information improperly 11
Threatened to contact someone or share information improperly
11 complaints
F
Grade F · 51.7/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Starmark Financial LLC?
Starmark Financial LLC has accumulated 179 total CFPB complaints across 30 states, with 114 filed in the most recent 12 months against 65 historical complaints before that window. The trailing-12-month volume represents 63.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 30 states, led by Texas with 60 and Tennessee with 12, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.7/100 places Starmark Financial LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
114
63.7% of total history
Rising ↑
States active
30
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
F
51.7/100 composite
Response-quality profile
How Starmark Financial LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 53.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Starmark Financial LLC compare to its peers?
Starmark Financial LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed68 (%)
Written notification about debt27 (%)
Took or threatened to take negative or legal action20 (%)
False statements or representation15 (%)
Communication tactics25 (%)
Threatened to contact someone or share information improperly11 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 43 |
| Attempts to collect debt not owed | Debt was result of identity theft | 25 |
| Written notification about debt | Didn't receive enough information to verify debt | 20 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 17 |
| False statements or representation | Attempted to collect wrong amount | 15 |
| Communication tactics | Frequent or repeated calls | 13 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 12 |
| Threatened to contact someone or share information improperly | Contacted your employer | 11 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 3 |
Where do complaints against Starmark Financial LLC come from?
The states where consumers have filed the most CFPB complaints against Starmark Financial LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Starmark Financial LLC
Across 30 states with at least one filing
- Texas
Texas
60 complaints
- Tennessee 12
Tennessee
12 complaints
- Florida 12
Florida
12 complaints
- South Carolina 12
South Carolina
12 complaints
- Michigan 10
Michigan
10 complaints
- Georgia 9
Georgia
9 complaints
- Missouri 8
Missouri
8 complaints
- North Carolina 7
North Carolina
7 complaints
Frequently Asked Questions
What is the most common complaint against Starmark Financial LLC? ▼
The most common issue consumers report about Starmark Financial LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 179 complaints filed with the CFPB.
Are complaints against Starmark Financial LLC increasing or decreasing? ▼
Complaints against Starmark Financial LLC are rising. The company received 114 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Starmark Financial LLC's reputation grade? ▼
Starmark Financial LLC has a reputation grade of F (score: 51.7/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Starmark Financial LLC respond to consumer complaints? ▼
Starmark Financial LLC has a 100% timely response rate to CFPB complaints.
In how many states does Starmark Financial LLC operate? ▼
Starmark Financial LLC has received CFPB complaints from consumers in 30 states, with the most complaints from Texas (60 complaints).
What can I do if Starmark Financial LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Starmark Financial LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |