What do CFPB complaints reveal about Star Loans of Texas, Inc.?

Star Loans of Texas, Inc. has accumulated 5 total CFPB complaints across 1 states, with 1 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 20.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was already discharged in bankruptcy and is no longer owed", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 1 states, led by Texas with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 82.8/100 places Star Loans of Texas, Inc. in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.