Total CFPB complaints
84
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 84 complaints
SRA Associates, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 26 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about SRA Associates, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
14 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
11 complaints
- Written notification about debt
Written notification about debt
11 complaints
- Communication tactics
Communication tactics
9 complaints
- False statements or representation
False statements or representation
6 complaints
- Disclosure verification of debt 5
Disclosure verification of debt
5 complaints
C
Grade C · 63.6/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about SRA Associates, Inc.?
SRA Associates, Inc. has accumulated 84 total CFPB complaints across 26 states, with 0 filed in the most recent 12 months against 84 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 12% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 26 states, led by California with 12 and New Jersey with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.6/100 places SRA Associates, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
26
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
12%
After company response
Reputation grade
C
63.6/100 composite
Response-quality profile
How SRA Associates, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 23.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 46.4%
Share of US states + territories with at least one filed complaint against this collector.
How does SRA Associates, Inc. compare to its peers?
SRA Associates, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-04 2021-06
Top Consumer Issues
Cont'd attempts collect debt not owed11 (%)
Written notification about debt11 (%)
Communication tactics9 (%)
Attempts to collect debt not owed14 (%)
False statements or representation6 (%)
Disclosure verification of debt5 (%)
Took or threatened to take negative or legal action3 (%)
Threatened to contact someone or share information improperly3 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 11 |
| Written notification about debt | Didn't receive enough information to verify debt | 11 |
| Communication tactics | Frequent or repeated calls | 9 |
| Attempts to collect debt not owed | Debt was paid | 8 |
| False statements or representation | Attempted to collect wrong amount | 6 |
| Disclosure verification of debt | Not given enough info to verify debt | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
| Threatened to contact someone or share information improperly | Contacted your employer | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
Where do complaints against SRA Associates, Inc. come from?
The states where consumers have filed the most CFPB complaints against SRA Associates, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against SRA Associates, Inc.
Across 26 states with at least one filing
- California
California
12 complaints
- New Jersey
New Jersey
9 complaints
- Florida
Florida
8 complaints
- New York
New York
7 complaints
- Texas
Texas
6 complaints
- North Carolina
North Carolina
5 complaints
- Massachusetts 4
Massachusetts
4 complaints
- Pennsylvania 3
Pennsylvania
3 complaints
Frequently Asked Questions
What is the most common complaint against SRA Associates, Inc.? ▼
The most common issue consumers report about SRA Associates, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 84 complaints filed with the CFPB.
Are complaints against SRA Associates, Inc. increasing or decreasing? ▼
Complaints against SRA Associates, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is SRA Associates, Inc.'s reputation grade? ▼
SRA Associates, Inc. has a reputation grade of C (score: 63.6/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does SRA Associates, Inc. respond to consumer complaints? ▼
SRA Associates, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.
In how many states does SRA Associates, Inc. operate? ▼
SRA Associates, Inc. has received CFPB complaints from consumers in 26 states, with the most complaints from California (12 complaints).
What can I do if SRA Associates, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If SRA Associates, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |