This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 82 complaints

Specialized Collection Systems, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade F.

Complaints by issue type

What consumers report about Specialized Collection Systems, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 51.2/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Specialized Collection Systems, Inc. ranks ahead of 17% of the 5,283 collectors PlainCollector grades - 83% keep a cleaner CFPB record, on 82 all-time complaints and a 91% timely-response rate.

17th pct
reputation rank of 5,283 graded collectors
82
CFPB complaints, all-time
91%
answered inside the CFPB window
24
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Specialized Collection Systems, Inc.?

Specialized Collection Systems, Inc. has accumulated 82 total CFPB complaints across 9 states, with 24 filed in the most recent 12 months against 58 historical complaints before that window. The trailing-12-month volume represents 29.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 91% timely-response rate.

Complaints have been recorded across 9 states, led by Texas with 72 and Alabama with 2. Normalized against the full CFPB collector database, the reputation score of 51.2/100 places Specialized Collection Systems, Inc. in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

82

low-volume (CCDB)

Last 12 months

24

29.3% of all-time complaints

Rising ↑

States active

9

regional footprint

Timely response rate

91%

good band

Reputation grade

F

51.2/100 composite

How does Specialized Collection Systems, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

51 Bottom 17% higher than 17% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Specialized Collection Systems, Inc. versus the debt-collection vertical average.

Timely response within SLA 90.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 16.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Specialized Collection Systems, Inc. compare to its peers?

How does Specialized Collection Systems, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Specialized Collection… National average
Complaints (last 12 mo)lower is better
24
25
268
Timely-response ratehigher is better
91%
99%
91%
Consumer-dispute ratelower is better
0%
100%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-01 2026-01

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 35
Written notification about debt - 29
Took or threatened to take negative or legal action - 10
False statements or representation - 4
Communication tactics - 3
Electronic communications - 1

Where do complaints against Specialized Collection Systems, Inc. come from?

Specialized Collection Systems, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Specialized Collection Systems, Inc.

Across 9 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Specialized Collection Systems, Inc. contacts you

A grade of F signals how Specialized Collection Systems, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Specialized Collection Systems, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Specialized Collection Systems, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Specialized Collection Systems, Inc.? ▼

The most common issue consumers report about Specialized Collection Systems, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 82 complaints filed with the CFPB.

Are complaints against Specialized Collection Systems, Inc. increasing or decreasing? ▼

Complaints against Specialized Collection Systems, Inc. are rising. The company received 24 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Specialized Collection Systems, Inc.'s reputation grade? ▼

Specialized Collection Systems, Inc. has a reputation grade of F (score: 51.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Specialized Collection Systems, Inc. respond to consumer complaints? ▼

Specialized Collection Systems, Inc. has a 91% timely response rate to CFPB complaints.

In how many states does Specialized Collection Systems, Inc. operate? ▼

Specialized Collection Systems, Inc. has received CFPB complaints from consumers in 9 states, with the most complaints from Texas (72 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.