This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 11 complaints

South East Collection Specialist — Debt Collector Complaint Profile

CFPB complaint profile across 9 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about South East Collection Specialist

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 42.8/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about South East Collection Specialist?

South East Collection Specialist has accumulated 11 total CFPB complaints across 9 states, with 3 filed in the most recent 12 months against 8 historical complaints before that window. The trailing-12-month volume represents 27.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 9 states, led by North Dakota with 2 and Georgia with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 42.8/100 places South East Collection Specialist in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

11

All-time across CCDB intake

Last 12 months

3

27.3% of total history

Rising ↑

States active

9

Distinct state filings

Timely response rate

0%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

F

42.8/100 composite

Response-quality profile

How South East Collection Specialist performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 0.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 16.1%

Share of US states + territories with at least one filed complaint against this collector.

How does South East Collection Specialist compare to its peers?

How does South East Collection Specialist compare? Versus a peer and the national average across 60+ high-volume collectors
South East Collection … National average
Complaints (last 12 mo)lower is better
3
22,938
250
Timely-response ratehigher is better
0%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2014-01 2025-11

Top Consumer Issues

Communication tactics6 (%)
Took or threatened to take negative or legal action1 (%)
Threatened to contact someone or share information improperly1 (%)
Attempts to collect debt not owed2 (%)
False statements or representation1 (%)

Most common issue: Communication tactics — Frequent or repeated calls

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics Frequent or repeated calls 3
Communication tactics You told them to stop contacting you, but they keep trying 2
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 1
Communication tactics Used obscene, profane, or other abusive language 1
Threatened to contact someone or share information improperly Talked to a third-party about your debt 1
Attempts to collect debt not owed Debt was result of identity theft 1
Attempts to collect debt not owed Debt is not yours 1
False statements or representation Impersonated attorney, law enforcement, or government official 1

Where do complaints against South East Collection Specialist come from?

The states where consumers have filed the most CFPB complaints against South East Collection Specialist. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against South East Collection Specialist

Across 9 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against South East Collection Specialist?

The most common issue consumers report about South East Collection Specialist is "Communication tactics", specifically "Frequent or repeated calls". This is based on 11 complaints filed with the CFPB.

Are complaints against South East Collection Specialist increasing or decreasing?

Complaints against South East Collection Specialist are rising. The company received 3 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is South East Collection Specialist's reputation grade?

South East Collection Specialist has a reputation grade of F (score: 42.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does South East Collection Specialist respond to consumer complaints?

South East Collection Specialist has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does South East Collection Specialist operate?

South East Collection Specialist has received CFPB complaints from consumers in 9 states, with the most complaints from North Dakota (2 complaints).

What can I do if South East Collection Specialist is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If South East Collection Specialist violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial