Total CFPB complaints
45
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 45 complaints
Solutions To Portfolios, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 17 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Solutions To Portfolios, LLC
- Communication tactics
Communication tactics
13 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
8 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
8 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
C
Grade C · 62.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Solutions To Portfolios, LLC?
Solutions To Portfolios, LLC has accumulated 45 total CFPB complaints across 17 states, with 0 filed in the most recent 12 months against 45 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to take legal action", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 21% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 17 states, led by California with 8 and Texas with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.3/100 places Solutions To Portfolios, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
17
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Consumer disputes
21%
After company response
Reputation grade
C
62.3/100 composite
Response-quality profile
How Solutions To Portfolios, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 42.9%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 30.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Solutions To Portfolios, LLC compare to its peers?
Solutions To Portfolio… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-02 2020-05
Top Consumer Issues
Communication tactics13 (%)
Taking/threatening an illegal action8 (%)
Cont'd attempts collect debt not owed4 (%)
Improper contact or sharing of info8 (%)
Disclosure verification of debt3 (%)
Most common issue: Communication tactics — Threatened to take legal action
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Threatened to take legal action | 8 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 6 |
| Communication tactics | Frequent or repeated calls | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Improper contact or sharing of info | Contacted employer after asked not to | 4 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 2 |
| Improper contact or sharing of info | Contacted me after I asked not to | 2 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 2 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
Where do complaints against Solutions To Portfolios, LLC come from?
The states where consumers have filed the most CFPB complaints against Solutions To Portfolios, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Solutions To Portfolios, LLC
Across 17 states with at least one filing
- California
California
8 complaints
- Texas
Texas
5 complaints
- Florida
Florida
4 complaints
- Michigan
Michigan
4 complaints
- Tennessee
Tennessee
4 complaints
- Ohio 3
Ohio
3 complaints
- Virginia 3
Virginia
3 complaints
- Wisconsin 2
Wisconsin
2 complaints
Frequently Asked Questions
What is the most common complaint against Solutions To Portfolios, LLC? ▼
The most common issue consumers report about Solutions To Portfolios, LLC is "Communication tactics", specifically "Threatened to take legal action". This is based on 45 complaints filed with the CFPB.
Are complaints against Solutions To Portfolios, LLC increasing or decreasing? ▼
Complaints against Solutions To Portfolios, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Solutions To Portfolios, LLC's reputation grade? ▼
Solutions To Portfolios, LLC has a reputation grade of C (score: 62.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Solutions To Portfolios, LLC respond to consumer complaints? ▼
Solutions To Portfolios, LLC has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.
In how many states does Solutions To Portfolios, LLC operate? ▼
Solutions To Portfolios, LLC has received CFPB complaints from consumers in 17 states, with the most complaints from California (8 complaints).
What can I do if Solutions To Portfolios, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Solutions To Portfolios, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |