This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 210 complaints

Solidus Group LLC. - Debt Collector Complaint Profile

CFPB complaint profile across 43 states, reputation grade F.

Complaints by issue type

What consumers report about Solidus Group LLC.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 50.6/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Solidus Group LLC. ranks ahead of 16% of the 5,283 collectors PlainCollector grades - 84% keep a cleaner CFPB record, on 210 all-time complaints and a 73% timely-response rate.

16th pct
reputation rank of 5,283 graded collectors
210
CFPB complaints, all-time
73%
answered inside the CFPB window
2
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Solidus Group LLC.?

Solidus Group LLC. has accumulated 210 total CFPB complaints across 43 states, with 2 filed in the most recent 12 months against 208 historical complaints before that window. The trailing-12-month volume represents 1.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine". The company posts a 73% timely-response rate against a 14% consumer-dispute-after-response rate.

Complaints have been recorded across 43 states, led by Texas with 32 and California with 21. Normalized against the full CFPB collector database, the reputation score of 50.6/100 places Solidus Group LLC. in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

210

mid-volume (CCDB)

Last 12 months

2

1.0% of all-time complaints

Falling ↓

States active

43

multi-region footprint

Timely response rate

73%

below sla band

Consumer disputes

14%

average (vertical avg ~19%)

Reputation grade

F

50.6/100 composite

How does Solidus Group LLC.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

51 Bottom 16% higher than 16% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Solidus Group LLC. versus the debt-collection vertical average.

Timely response within SLA 72.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 14.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 76.8%

Share of US states + territories with at least one filed complaint against this collector.

How does Solidus Group LLC. compare to its peers?

How does Solidus Group LLC. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Solidus Group LLC. National average
Complaints (last 12 mo)lower is better
2
44
268
Timely-response ratehigher is better
73%
98%
91%
Consumer-dispute ratelower is better
14%
22%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed - 66
Communication tactics - 47
Taking/threatening an illegal action - 44
Improper contact or sharing of info - 23
False statements or representation - 14
Disclosure verification of debt - 9
Attempts to collect debt not owed - 3
Took or threatened to take negative or legal action - 2
Threatened to contact someone or share information improperly - 2

Where do complaints against Solidus Group LLC. come from?

Solidus Group LLC.'s own per-state count, not a national baseline.

Top states by complaints against Solidus Group LLC.

Across 43 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Solidus Group LLC. contacts you

A grade of F signals how Solidus Group LLC.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Solidus Group LLC. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Solidus Group LLC. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Solidus Group LLC.? ▼

The most common issue consumers report about Solidus Group LLC. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 210 complaints filed with the CFPB.

Are complaints against Solidus Group LLC. increasing or decreasing? ▼

Complaints against Solidus Group LLC. are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Solidus Group LLC.'s reputation grade? ▼

Solidus Group LLC. has a reputation grade of F (score: 50.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Solidus Group LLC. respond to consumer complaints? ▼

Solidus Group LLC. has a 73% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Solidus Group LLC. operate? ▼

Solidus Group LLC. has received CFPB complaints from consumers in 43 states, with the most complaints from Texas (32 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.