Total CFPB complaints
209
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 209 complaints
Solidus Group LLC. — Debt Collector Complaint Profile
CFPB complaint profile across 43 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Solidus Group LLC.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
62 complaints
- Communication tactics
Communication tactics
45 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
35 complaints
- Improper contact or sharing of info 18
Improper contact or sharing of info
18 complaints
- False statements or representation 8
False statements or representation
8 complaints
- Disclosure verification of debt 6
Disclosure verification of debt
6 complaints
F
Grade F · 50.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Solidus Group LLC.?
Solidus Group LLC. has accumulated 209 total CFPB complaints across 43 states, with 1 filed in the most recent 12 months against 208 historical complaints before that window. The trailing-12-month volume represents 0.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 73% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 43 states, led by Texas with 32 and California with 21, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 50.6/100 places Solidus Group LLC. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
0.5% of total history
Rising ↑
States active
43
Distinct state filings
Timely response rate
73%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
F
50.6/100 composite
Response-quality profile
How Solidus Group LLC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 72.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 76.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Solidus Group LLC. compare to its peers?
Solidus Group LLC. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-08 2026-02
Top Consumer Issues
Cont'd attempts collect debt not owed62 (%)
Taking/threatening an illegal action35 (%)
Communication tactics45 (%)
Improper contact or sharing of info18 (%)
False statements or representation8 (%)
Disclosure verification of debt6 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 55 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 35 |
| Communication tactics | Threatened to take legal action | 31 |
| Improper contact or sharing of info | Talked to a third party about my debt | 13 |
| Communication tactics | Frequent or repeated calls | 9 |
| False statements or representation | Indicated committed crime not paying | 8 |
| Cont'd attempts collect debt not owed | Debt was paid | 7 |
| Disclosure verification of debt | Not given enough info to verify debt | 6 |
| Improper contact or sharing of info | Contacted me after I asked not to | 5 |
| Communication tactics | Used obscene/profane/abusive language | 5 |
Where do complaints against Solidus Group LLC. come from?
The states where consumers have filed the most CFPB complaints against Solidus Group LLC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Solidus Group LLC.
Across 43 states with at least one filing
- Texas
Texas
32 complaints
- California
California
21 complaints
- Florida
Florida
20 complaints
- Tennessee 12
Tennessee
12 complaints
- Illinois 11
Illinois
11 complaints
- Maryland 8
Maryland
8 complaints
- Louisiana 8
Louisiana
8 complaints
- Michigan 7
Michigan
7 complaints
Frequently Asked Questions
What is the most common complaint against Solidus Group LLC.? ▼
The most common issue consumers report about Solidus Group LLC. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 209 complaints filed with the CFPB.
Are complaints against Solidus Group LLC. increasing or decreasing? ▼
Complaints against Solidus Group LLC. are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Solidus Group LLC.'s reputation grade? ▼
Solidus Group LLC. has a reputation grade of F (score: 50.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Solidus Group LLC. respond to consumer complaints? ▼
Solidus Group LLC. has a 73% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Solidus Group LLC. operate? ▼
Solidus Group LLC. has received CFPB complaints from consumers in 43 states, with the most complaints from Texas (32 complaints).
What can I do if Solidus Group LLC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Solidus Group LLC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |