Total CFPB complaints
34
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 17 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Snap Recovery, Inc.
Attempts to collect debt not owed
14 complaints
Took or threatened to take negative or legal action
5 complaints
False statements or representation
4 complaints
Written notification about debt
4 complaints
Threatened to contact someone or share information improperly
2 complaints
Electronic communications
2 complaints
Grade D · 56.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
Snap Recovery, Inc. has accumulated 34 total CFPB complaints across 17 states, with 18 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 52.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 17 states, led by Florida with 10 and California with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.1/100 places Snap Recovery, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
34
All-time across CCDB intake
Last 12 months
18
52.9% of total history
Rising ↑
States active
17
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Reputation grade
D
56.1/100 composite
How Snap Recovery, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Attempts to collect debt not owed — Debt was result of identity theft
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was result of identity theft | 6 |
| Attempts to collect debt not owed | Debt is not yours | 6 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
| Electronic communications | You told them to stop contacting you, but they keep trying | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
The states where consumers have filed the most CFPB complaints against Snap Recovery, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Across 17 states with at least one filing
Florida
10 complaints
California
4 complaints
New York
2 complaints
Georgia
2 complaints
Texas
2 complaints
Illinois
2 complaints
Washington
2 complaints
Arizona
1 complaints
The most common issue consumers report about Snap Recovery, Inc. is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 34 complaints filed with the CFPB.
Complaints against Snap Recovery, Inc. are rising. The company received 18 complaints in the last 12 months, indicating an upward trend in consumer issues.
Snap Recovery, Inc. has a reputation grade of D (score: 56.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Snap Recovery, Inc. has a 94% timely response rate to CFPB complaints.
Snap Recovery, Inc. has received CFPB complaints from consumers in 17 states, with the most complaints from Florida (10 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Snap Recovery, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |