Total CFPB complaints
22
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 22 complaints
Smith, Cohen & Rosenberg LLC — Debt Collector Complaint Profile
CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Smith, Cohen & Rosenberg LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
11 complaints
- False statements or representation
False statements or representation
5 complaints
- Communication tactics
Communication tactics
5 complaints
F
Grade F · 49.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Smith, Cohen & Rosenberg LLC?
Smith, Cohen & Rosenberg LLC has accumulated 22 total CFPB complaints across 13 states, with 0 filed in the most recent 12 months against 22 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 68% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 13 states, led by Arizona with 5 and Maryland with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 49.6/100 places Smith, Cohen & Rosenberg LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
13
Distinct state filings
Timely response rate
68%
Within CFPB SLA window
Reputation grade
F
49.6/100 composite
Response-quality profile
How Smith, Cohen & Rosenberg LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 68.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 23.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Smith, Cohen & Rosenberg LLC compare to its peers?
Smith, Cohen & Rosenbe… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-03 2023-07
Top Consumer Issues
Attempts to collect debt not owed11 (%)
False statements or representation5 (%)
Communication tactics5 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 7 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
Where do complaints against Smith, Cohen & Rosenberg LLC come from?
The states where consumers have filed the most CFPB complaints against Smith, Cohen & Rosenberg LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Smith, Cohen & Rosenberg LLC
Across 13 states with at least one filing
- Arizona
Arizona
5 complaints
- Maryland
Maryland
4 complaints
- North Carolina
North Carolina
2 complaints
- Washington
Washington
2 complaints
- Texas 1
Texas
1 complaints
- Missouri 1
Missouri
1 complaints
- New York 1
New York
1 complaints
- Connecticut 1
Connecticut
1 complaints
Frequently Asked Questions
What is the most common complaint against Smith, Cohen & Rosenberg LLC? ▼
The most common issue consumers report about Smith, Cohen & Rosenberg LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 22 complaints filed with the CFPB.
Are complaints against Smith, Cohen & Rosenberg LLC increasing or decreasing? ▼
Complaints against Smith, Cohen & Rosenberg LLC have been stable. The company received 0 complaints in the last 12 months.
What is Smith, Cohen & Rosenberg LLC's reputation grade? ▼
Smith, Cohen & Rosenberg LLC has a reputation grade of F (score: 49.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Smith, Cohen & Rosenberg LLC respond to consumer complaints? ▼
Smith, Cohen & Rosenberg LLC has a 68% timely response rate to CFPB complaints.
In how many states does Smith, Cohen & Rosenberg LLC operate? ▼
Smith, Cohen & Rosenberg LLC has received CFPB complaints from consumers in 13 states, with the most complaints from Arizona (5 complaints).
What can I do if Smith, Cohen & Rosenberg LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Smith, Cohen & Rosenberg LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |