Total CFPB complaints
3
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 3 complaints
Smart Money Alliance — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Smart Money Alliance
- False statements or representation
False statements or representation
2 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
1 complaints
C
Grade C · 62.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Smart Money Alliance?
Smart Money Alliance has accumulated 3 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 3 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 67% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Illinois with 1 and North Carolina with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.0/100 places Smart Money Alliance in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
3
Distinct state filings
Timely response rate
67%
Within CFPB SLA window
Reputation grade
C
62.0/100 composite
Response-quality profile
How Smart Money Alliance performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 66.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Smart Money Alliance compare to its peers?
Smart Money Alliance National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-12 2024-04
Top Consumer Issues
False statements or representation2 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against Smart Money Alliance come from?
The states where consumers have filed the most CFPB complaints against Smart Money Alliance. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Smart Money Alliance
Across 3 states with at least one filing
- Illinois
Illinois
1 complaints
- North Carolina
North Carolina
1 complaints
- Nevada
Nevada
1 complaints
Frequently Asked Questions
What is the most common complaint against Smart Money Alliance? ▼
The most common issue consumers report about Smart Money Alliance is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 3 complaints filed with the CFPB.
Are complaints against Smart Money Alliance increasing or decreasing? ▼
Complaints against Smart Money Alliance are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Smart Money Alliance's reputation grade? ▼
Smart Money Alliance has a reputation grade of C (score: 62.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Smart Money Alliance respond to consumer complaints? ▼
Smart Money Alliance has a 67% timely response rate to CFPB complaints.
In how many states does Smart Money Alliance operate? ▼
Smart Money Alliance has received CFPB complaints from consumers in 3 states, with the most complaints from Illinois (1 complaints).
What can I do if Smart Money Alliance is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Smart Money Alliance violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |