Total CFPB complaints
5
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 5 complaints
Small & Small, Attorneys PLLC — Debt Collector Complaint Profile
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Small & Small, Attorneys PLLC
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
3 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
B
Grade B · 70.3/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Small & Small, Attorneys PLLC?
Small & Small, Attorneys PLLC has accumulated 5 total CFPB complaints across 2 states, with 1 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 20.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Collected or attempted to collect exempt funds", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by North Carolina with 4 and Georgia with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 70.3/100 places Small & Small, Attorneys PLLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
20.0% of total history
Falling ↓
States active
2
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
B
70.3/100 composite
Response-quality profile
How Small & Small, Attorneys PLLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 3.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Small & Small, Attorneys PLLC compare to its peers?
Small & Small, Attorne… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-04 2025-10
Top Consumer Issues
Took or threatened to take negative or legal action3 (%)
Attempts to collect debt not owed1 (%)
Written notification about debt1 (%)
Most common issue: Took or threatened to take negative or legal action — Collected or attempted to collect exempt funds
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Took or threatened to take negative or legal action | Sued you in a state where you do not live or did not sign for the debt | 1 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
Where do complaints against Small & Small, Attorneys PLLC come from?
The states where consumers have filed the most CFPB complaints against Small & Small, Attorneys PLLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Small & Small, Attorneys PLLC
Across 2 states with at least one filing
- North Carolina
North Carolina
4 complaints
- Georgia 1
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against Small & Small, Attorneys PLLC? ▼
The most common issue consumers report about Small & Small, Attorneys PLLC is "Took or threatened to take negative or legal action", specifically "Collected or attempted to collect exempt funds". This is based on 5 complaints filed with the CFPB.
Are complaints against Small & Small, Attorneys PLLC increasing or decreasing? ▼
Complaints against Small & Small, Attorneys PLLC are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is Small & Small, Attorneys PLLC's reputation grade? ▼
Small & Small, Attorneys PLLC has a reputation grade of B (score: 70.3/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Small & Small, Attorneys PLLC respond to consumer complaints? ▼
Small & Small, Attorneys PLLC has a 100% timely response rate to CFPB complaints.
In how many states does Small & Small, Attorneys PLLC operate? ▼
Small & Small, Attorneys PLLC has received CFPB complaints from consumers in 2 states, with the most complaints from North Carolina (4 complaints).
What can I do if Small & Small, Attorneys PLLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Small & Small, Attorneys PLLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |