This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 5 complaints

SINGLETARY & THRASH-JACKSON, P.A. — Debt Collector Complaint Profile

CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about SINGLETARY & THRASH-JACKSON, P.A.

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 62.8/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about SINGLETARY & THRASH-JACKSON, P.A.?

SINGLETARY & THRASH-JACKSON, P.A. has accumulated 5 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 5 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Sued w/o proper notification of suit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 40% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 2 states, led by Mississippi with 4 and Michigan with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.8/100 places SINGLETARY & THRASH-JACKSON, P.A. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

5

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

2

Distinct state filings

Timely response rate

40%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

C

62.8/100 composite

Response-quality profile

How SINGLETARY & THRASH-JACKSON, P.A. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 40.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does SINGLETARY & THRASH-JACKSON, P.A. compare to its peers?

How does SINGLETARY & THRASH-JACKSON, P.A. compare? Versus a peer and the national average across 60+ high-volume collectors
SINGLETARY & THRASH-JA… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
40%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2014-12 2019-09

Top Consumer Issues

Taking/threatening an illegal action2 (%)
Disclosure verification of debt1 (%)
Cont'd attempts collect debt not owed1 (%)
Took or threatened to take negative or legal action1 (%)

Most common issue: Taking/threatening an illegal action — Sued w/o proper notification of suit

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Taking/threatening an illegal action Sued w/o proper notification of suit 1
Disclosure verification of debt Not disclosed as an attempt to collect 1
Cont'd attempts collect debt not owed Debt is not mine 1
Taking/threatening an illegal action Attempted to/Collected exempt funds 1
Took or threatened to take negative or legal action Collected or attempted to collect exempt funds 1

Where do complaints against SINGLETARY & THRASH-JACKSON, P.A. come from?

The states where consumers have filed the most CFPB complaints against SINGLETARY & THRASH-JACKSON, P.A.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against SINGLETARY & THRASH-JACKSON, P.A.

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against SINGLETARY & THRASH-JACKSON, P.A.?

The most common issue consumers report about SINGLETARY & THRASH-JACKSON, P.A. is "Taking/threatening an illegal action", specifically "Sued w/o proper notification of suit". This is based on 5 complaints filed with the CFPB.

Are complaints against SINGLETARY & THRASH-JACKSON, P.A. increasing or decreasing?

Complaints against SINGLETARY & THRASH-JACKSON, P.A. have been stable. The company received 0 complaints in the last 12 months.

What is SINGLETARY & THRASH-JACKSON, P.A.'s reputation grade?

SINGLETARY & THRASH-JACKSON, P.A. has a reputation grade of C (score: 62.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does SINGLETARY & THRASH-JACKSON, P.A. respond to consumer complaints?

SINGLETARY & THRASH-JACKSON, P.A. has a 40% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does SINGLETARY & THRASH-JACKSON, P.A. operate?

SINGLETARY & THRASH-JACKSON, P.A. has received CFPB complaints from consumers in 2 states, with the most complaints from Mississippi (4 complaints).

What can I do if SINGLETARY & THRASH-JACKSON, P.A. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If SINGLETARY & THRASH-JACKSON, P.A. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial