Total CFPB complaints
440
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 440 complaints
SinglePoint GI — Debt Collector Complaint Profile
CFPB complaint profile across 39 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about SinglePoint GI
- Attempts to collect debt not owed
Attempts to collect debt not owed
203 complaints
- Written notification about debt
Written notification about debt
86 complaints
- False statements or representation 50
False statements or representation
50 complaints
- Took or threatened to take negative or legal action 39
Took or threatened to take negative or legal action
39 complaints
- Communication tactics 37
Communication tactics
37 complaints
F
Grade F · 49.3/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about SinglePoint GI?
SinglePoint GI has accumulated 440 total CFPB complaints across 39 states, with 128 filed in the most recent 12 months against 312 historical complaints before that window. The trailing-12-month volume represents 29.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 39 states, led by Florida with 49 and Texas with 41, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 49.3/100 places SinglePoint GI in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
128
29.1% of total history
Rising ↑
States active
39
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Reputation grade
F
49.3/100 composite
Response-quality profile
How SinglePoint GI performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 69.6%
Share of US states + territories with at least one filed complaint against this collector.
How does SinglePoint GI compare to its peers?
SinglePoint GI National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed203 (%)
False statements or representation50 (%)
Written notification about debt86 (%)
Took or threatened to take negative or legal action39 (%)
Communication tactics37 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 121 |
| False statements or representation | Attempted to collect wrong amount | 50 |
| Written notification about debt | Didn't receive enough information to verify debt | 49 |
| Attempts to collect debt not owed | Debt was result of identity theft | 42 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 39 |
| Written notification about debt | Didn't receive notice of right to dispute | 37 |
| Attempts to collect debt not owed | Debt was paid | 31 |
| Communication tactics | Frequent or repeated calls | 23 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 14 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 9 |
Where do complaints against SinglePoint GI come from?
The states where consumers have filed the most CFPB complaints against SinglePoint GI. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against SinglePoint GI
Across 39 states with at least one filing
- Florida
Florida
49 complaints
- Texas
Texas
41 complaints
- Georgia
Georgia
34 complaints
- California
California
26 complaints
- South Carolina
South Carolina
23 complaints
- New York
New York
21 complaints
- Pennsylvania 19
Pennsylvania
19 complaints
- Illinois 18
Illinois
18 complaints
Frequently Asked Questions
What is the most common complaint against SinglePoint GI? ▼
The most common issue consumers report about SinglePoint GI is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 440 complaints filed with the CFPB.
Are complaints against SinglePoint GI increasing or decreasing? ▼
Complaints against SinglePoint GI are rising. The company received 128 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is SinglePoint GI's reputation grade? ▼
SinglePoint GI has a reputation grade of F (score: 49.3/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does SinglePoint GI respond to consumer complaints? ▼
SinglePoint GI has a 99% timely response rate to CFPB complaints.
In how many states does SinglePoint GI operate? ▼
SinglePoint GI has received CFPB complaints from consumers in 39 states, with the most complaints from Florida (49 complaints).
What can I do if SinglePoint GI is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If SinglePoint GI violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |