What is the most common complaint against Sierra Holdings LLC?

The most common issue consumers report about Sierra Holdings LLC is "Attempts to collect debt not owed", specifically "Frequent or repeated calls". This is based on 28 complaints filed with the CFPB.

Are complaints against Sierra Holdings LLC increasing or decreasing?

Complaints against Sierra Holdings LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Sierra Holdings LLC's reputation grade?

Sierra Holdings LLC has a reputation grade of D (score: 50.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sierra Holdings LLC respond to consumer complaints?

Sierra Holdings LLC has a 64% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Sierra Holdings LLC operate?

Sierra Holdings LLC has received CFPB complaints from consumers in 11 states, with the most complaints from Texas (9 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Sierra Holdings LLC - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

8
Communication tactics

6
Cont'd attempts collect debt not owed

4
Improper contact or sharing of info

4
False statements or representation

3
Written notification about debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record sierra-holdings-llc Sierra Holdings LLC

Grade D · 28 CFPB filings · 64% timely · lead issue: Attempts to collect debt not owed · vol #1604 · compose #4088

VOL 28
GRADE D
12MO 0
STATES 11
TIMELY 64%
DISPUTE 18%
ISSUE Attempts to collect debt n…
RANK #1,604
COMPOSE #4,088

Volume peers

Nearest volume peer: Access Capital Services, Inc. (28 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sierra Holdings LLC's 28 CFPB complaints sit next to Access Capital Services, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

32.1% of Sierra Holdings LLC's CFPB filings land in Texas

High volume does not equal a clean composite: Sierra Holdings LLC is volume #1,604 but composite #4,088, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 32.1%; 9 of 28 filings · 11 states touched
Spike month: 2016-05 22.2%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,604 volume; #4,088 composite; Cleanest-composite ladder is 2,484 places worse than volume

How does Sierra Holdings LLC compare to its peers?

How does Sierra Holdings LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Sierra Holdings LLC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

64%

100%

91%

Consumer-dispute ratelower is better

18%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-07 2024-06

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	8
Communication tactics	6
Cont'd attempts collect debt not owed	4
Improper contact or sharing of info	4
False statements or representation	3
Written notification about debt	1
Disclosure verification of debt	1
Threatened to contact someone or share information improperly	1

Where do complaints against Sierra Holdings LLC come from?

Sierra Holdings LLC's own per-state count, not a national baseline.

Texas

9
Arizona

3
Florida

2
Illinois

2
Ohio

2
Pennsylvania

2
South Carolina

2
Minnesota

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sierra Holdings LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 28.

4 peers

Know your rights before responding to Sierra Holdings LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.