What is the most common complaint against Access Capital Services, Inc.?

The most common issue consumers report about Access Capital Services, Inc. is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 28 complaints filed with the CFPB.

Are complaints against Access Capital Services, Inc. increasing or decreasing?

Complaints against Access Capital Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Access Capital Services, Inc.'s reputation grade?

Access Capital Services, Inc. has a reputation grade of D (score: 50.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Access Capital Services, Inc. respond to consumer complaints?

Access Capital Services, Inc. has a 61% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.

In how many states does Access Capital Services, Inc. operate?

Access Capital Services, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from California (23 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Access Capital Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

6
False statements or representation

6
Written notification about debt

5
Cont'd attempts collect debt not owed

5
Took or threatened to take negative or legal action

3
Communication tactics

2

Data updated September 2026

CFPB complaint disposition

CCDB record access-capital-services-inc Access Capital Services, Inc.

Grade D · 28 CFPB filings · 61% timely · lead issue: Attempts to collect debt not owed · vol #1580 · compose #4067

VOL 28
GRADE D
12MO 0
STATES 3
TIMELY 61%
DISPUTE 13%
ISSUE Attempts to collect debt n…
RANK #1,580
COMPOSE #4,067

Volume peers

Nearest volume peer: Accounts Receivable Consultants Inc. (28 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Access Capital Services, Inc.'s 28 CFPB complaints sit next to Accounts Receivable Consultants Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

82.1% of Access Capital Services, Inc.'s CFPB filings land in California

High volume does not equal a clean composite: Access Capital Services, Inc. is volume #1,580 but composite #4,067, while California dominates the geography. Corpus placement method.

Dominant state: California 82.1%; 23 of 28 filings · 3 states touched
Seasonal peak: 2020-10 9.1%; 8–15% band · 2 filings
Divergent corpus ranks: #1,580 volume; #4,067 composite; Cleanest-composite ladder is 2,487 places worse than volume

How does Access Capital Services, Inc. compare to its peers?

How does Access Capital Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Access Capital Service… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

61%

100%

91%

Consumer-dispute ratelower is better

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-11 2024-11

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	6
False statements or representation	6
Written notification about debt	5
Cont'd attempts collect debt not owed	5
Took or threatened to take negative or legal action	3
Communication tactics	2
Threatened to contact someone or share information improperly	1

Where do complaints against Access Capital Services, Inc. come from?

Access Capital Services, Inc.'s own per-state count, not a national baseline.

California

23
Texas

3
Ohio

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Access Capital Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 28.

4 peers

Know your rights before responding to Access Capital Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.