This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 348 complaints

SG and Associates - Debt Collector Complaint Profile

CFPB complaint profile across 43 states, reputation grade F.

Complaints by issue type

What consumers report about SG and Associates

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 37.2/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: SG and Associates ranks ahead of 2% of the 5,283 collectors PlainCollector grades - 98% keep a cleaner CFPB record, on 348 all-time complaints and a 62% timely-response rate.

2nd pct
reputation rank of 5,283 graded collectors
348
CFPB complaints, all-time
62%
answered inside the CFPB window
151
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about SG and Associates?

SG and Associates has accumulated 348 total CFPB complaints across 43 states, with 151 filed in the most recent 12 months against 197 historical complaints before that window. The trailing-12-month volume represents 43.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 62% timely-response rate.

Complaints have been recorded across 43 states, led by Texas with 124 and Florida with 41. Normalized against the full CFPB collector database, the reputation score of 37.2/100 places SG and Associates in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

348

mid-volume (CCDB)

Last 12 months

151

43.4% of all-time complaints

Rising ↑

States active

43

multi-region footprint

Timely response rate

62%

below sla band

Reputation grade

F

37.2/100 composite

How does SG and Associates's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

37 Bottom 2% higher than 2% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). This entry sits in this band. 40–50: 583 graded collectors (11%). Above this entry. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

SG and Associates versus the debt-collection vertical average.

Timely response within SLA 62.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 76.8%

Share of US states + territories with at least one filed complaint against this collector.

How does SG and Associates compare to its peers?

How does SG and Associates compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
SG and Associates National average
Complaints (last 12 mo)lower is better
151
219
268
Timely-response ratehigher is better
62%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 128
Took or threatened to take negative or legal action - 95
Written notification about debt - 51
False statements or representation - 40
Communication tactics - 25
Threatened to contact someone or share information improperly - 7
Electronic communications - 2

Where do complaints against SG and Associates come from?

SG and Associates's own per-state count, not a national baseline.

Top states by complaints against SG and Associates

Across 43 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if SG and Associates contacts you

A grade of F signals how SG and Associates's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really SG and Associates and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how SG and Associates ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against SG and Associates? ▼

The most common issue consumers report about SG and Associates is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 348 complaints filed with the CFPB.

Are complaints against SG and Associates increasing or decreasing? ▼

Complaints against SG and Associates are rising. The company received 151 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is SG and Associates's reputation grade? ▼

SG and Associates has a reputation grade of F (score: 37.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does SG and Associates respond to consumer complaints? ▼

SG and Associates has a 62% timely response rate to CFPB complaints.

In how many states does SG and Associates operate? ▼

SG and Associates has received CFPB complaints from consumers in 43 states, with the most complaints from Texas (124 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.