Total CFPB complaints
90
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 90 complaints
Servicing Solutions, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 27 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Servicing Solutions, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
39 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
16 complaints
- False statements or representation 10
False statements or representation
10 complaints
- Written notification about debt 10
Written notification about debt
10 complaints
- Communication tactics 7
Communication tactics
7 complaints
- Electronic communications 4
Electronic communications
4 complaints
D
Grade D · 52.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Servicing Solutions, LLC?
Servicing Solutions, LLC has accumulated 90 total CFPB complaints across 27 states, with 69 filed in the most recent 12 months against 21 historical complaints before that window. The trailing-12-month volume represents 76.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 27 states, led by Florida with 13 and Ohio with 10, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 52.5/100 places Servicing Solutions, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
69
76.7% of total history
Rising ↑
States active
27
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Reputation grade
D
52.5/100 composite
Response-quality profile
How Servicing Solutions, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 96.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 48.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Servicing Solutions, LLC compare to its peers?
Servicing Solutions, L… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed39 (%)
Took or threatened to take negative or legal action16 (%)
False statements or representation10 (%)
Written notification about debt10 (%)
Communication tactics7 (%)
Electronic communications4 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 19 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 16 |
| Attempts to collect debt not owed | Debt was result of identity theft | 11 |
| False statements or representation | Attempted to collect wrong amount | 10 |
| Attempts to collect debt not owed | Debt was paid | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 6 |
| Communication tactics | Frequent or repeated calls | 5 |
| Electronic communications | Frequent or repeated messages | 4 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
Where do complaints against Servicing Solutions, LLC come from?
The states where consumers have filed the most CFPB complaints against Servicing Solutions, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Servicing Solutions, LLC
Across 27 states with at least one filing
- Florida
Florida
13 complaints
- Ohio
Ohio
10 complaints
- California
California
10 complaints
- Illinois
Illinois
7 complaints
- Georgia
Georgia
6 complaints
- Wisconsin 5
Wisconsin
5 complaints
- New York 5
New York
5 complaints
- Arizona 4
Arizona
4 complaints
Frequently Asked Questions
What is the most common complaint against Servicing Solutions, LLC? ▼
The most common issue consumers report about Servicing Solutions, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 90 complaints filed with the CFPB.
Are complaints against Servicing Solutions, LLC increasing or decreasing? ▼
Complaints against Servicing Solutions, LLC are rising. The company received 69 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Servicing Solutions, LLC's reputation grade? ▼
Servicing Solutions, LLC has a reputation grade of D (score: 52.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Servicing Solutions, LLC respond to consumer complaints? ▼
Servicing Solutions, LLC has a 97% timely response rate to CFPB complaints.
In how many states does Servicing Solutions, LLC operate? ▼
Servicing Solutions, LLC has received CFPB complaints from consumers in 27 states, with the most complaints from Florida (13 complaints).
What can I do if Servicing Solutions, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Servicing Solutions, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |