Total CFPB complaints
4
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 4 complaints
SERVICEMAC, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about SERVICEMAC, LLC
- Electronic communications
Electronic communications
1 complaints
- Problem with customer service
Problem with customer service
1 complaints
- Confusing or missing disclosures
Confusing or missing disclosures
1 complaints
- Written notification about debt
Written notification about debt
1 complaints
B
Grade B · 73.0/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about SERVICEMAC, LLC?
SERVICEMAC, LLC has accumulated 4 total CFPB complaints across 2 states, with 2 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 50.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Electronic communications", narrowing to "You told them to stop contacting you, but they keep trying", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by Georgia with 2 and Arizona with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 73.0/100 places SERVICEMAC, LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
50.0% of total history
Rising ↑
States active
2
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
B
73.0/100 composite
Response-quality profile
How SERVICEMAC, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 3.6%
Share of US states + territories with at least one filed complaint against this collector.
How does SERVICEMAC, LLC compare to its peers?
SERVICEMAC, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2020-10 2025-12
Top Consumer Issues
Electronic communications1 (%)
Problem with customer service1 (%)
Confusing or missing disclosures1 (%)
Written notification about debt1 (%)
Most common issue: Electronic communications — You told them to stop contacting you, but they keep trying
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Electronic communications | You told them to stop contacting you, but they keep trying | 1 |
| Problem with customer service | — | 1 |
| Confusing or missing disclosures | — | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
Where do complaints against SERVICEMAC, LLC come from?
The states where consumers have filed the most CFPB complaints against SERVICEMAC, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against SERVICEMAC, LLC
Across 2 states with at least one filing
- Georgia
Georgia
2 complaints
- Arizona
Arizona
1 complaints
Frequently Asked Questions
What is the most common complaint against SERVICEMAC, LLC? ▼
The most common issue consumers report about SERVICEMAC, LLC is "Electronic communications", specifically "You told them to stop contacting you, but they keep trying". This is based on 4 complaints filed with the CFPB.
Are complaints against SERVICEMAC, LLC increasing or decreasing? ▼
Complaints against SERVICEMAC, LLC are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is SERVICEMAC, LLC's reputation grade? ▼
SERVICEMAC, LLC has a reputation grade of B (score: 73.0/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does SERVICEMAC, LLC respond to consumer complaints? ▼
SERVICEMAC, LLC has a 100% timely response rate to CFPB complaints.
In how many states does SERVICEMAC, LLC operate? ▼
SERVICEMAC, LLC has received CFPB complaints from consumers in 2 states, with the most complaints from Georgia (2 complaints).
What can I do if SERVICEMAC, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If SERVICEMAC, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |